Banquet Server - Dallas, United States - AccorHotel

AccorHotel Dallas, United States

1 week ago

Description

Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.

Job Description

Banquet Server
This position is for a passionate individual with excellent communication skills and a strong desire to offer the best Banquet experience while engaging with our guests.

What you will be doing:

Consistently offer professional, friendly and engaging service
Provide service to guests attending functions.
Assist the house team in setting up function rooms and moving banquet assets/furniture
Properly stock all convention equipment in appropriate areas as per the hotel standards
Interact with guests during meal periods
Flexible shifts including mornings, evenings and weekends
Effectively handle guest concerns through empowerment, and report any irregularities to the shift supervisor
Assist as server in other areas when needed
Assist with guests regarding menu items in an informative and helpful way
Work alone or as part of a team to cater to the needs of our group attendees.
Follow outlet policies, procedures, safety protocols, and service standards
Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
Carry out any other tasks as assigned

Qualifications

Your experience and skills include:

High school graduate or equivalent vocational training certificate
Previous experience as server in luxury setting required
Wine and beverage knowledge required
Of legal age to serve alcohol
Food handler & TABC certifications required
Excellent communication and organizational skills
Full professional working proficiency in spoken English required, both verbal and non-verbal
Computer literacy required for all new and ongoing training programs conducted virtually
Strong interpersonal and problem solving abilities
Proven ability to resolve guest concerns
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment, and without supervision
Ability to multi task and work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

What's in it for you:

Paid time off
401K
Complimentary Shift Meal

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