Culinary Pastry Supervisor - Fort Worth - Trail Drive Management Corp.

    Trail Drive Management Corp.
    Trail Drive Management Corp. Fort Worth

    2 hours ago

    Description

    ob Description :
    Full Time Pastry Supervisor will oversee all dessert production in the respective areas of
    Concessions, Suites, Clubs/ Catering in the Pastry Chefs absence, along with menu/feature
    development, & event-based planning for all other Food & Beverage outlets. The Full Time Pastry
    Supervisor will work closely with the Pastry Chef as well as the Culinary Team, and FOH
    counterparts to ensure quality selections are available on an event-by-event basis with
    consideration of the anticipated guest demographic, and directions given by the Pastry Chef. They
    are also responsible for making sure food quality and sanitation are maintained to the highest of
    standards. They will assist in the establishment and achievement of financial targets ncluding, but
    not limited to labor and food cost. The Full Time Pastry Supervisor will need to have a
    well-rounded baking background but still be able to assist in all F&B outlets if needed.

    QUALIFICATIONS:

    • 2+ years of culinary baking experience.
    • Previous experience in high volume, complex food service operations; sports and/ or
    entertainment venue strongly preferred.


    • Comprehensive knowledge of baking, pastry, and chocolate work, with a focus on quality,
    production, sanitation, food cost controls, and presentation


    • Demonstrate ability to complete projects in a reliable, productive, and expedient manner while
    adhering to strict deadlines.


    • Keyboarding skills and computer proficiency with software knowledge including MS Office
    • Experience with computerized work force management software strongly preferred
    • Experience with inventory and order management software strongly preferred
    • Excellent verbal and written communication skills
    • Ability to problem solve and prioritize multiple tasks in a fast-paced, high-energy
    environment


    • Ability to work independently and in a team environment
    • Able to communicate effectively with management team, guests, and team members
    • Superior internal and external customer service experience
    • Must be able to work extended shifts of 10 hours or more as business dictates
    • Must be flexible with schedule and able to work different shifts including nights, weekends, and
    holidays


    • Must be able to work in fluctuating temperatures
    • English reading, writing, comprehension, math, and computer skills required
    • Ability to taste and evaluate food products
    • Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including
    stairs) throughout shift
    Essential Duties (Include, but are not limited to the following):
    Reasonable accommodations may be made to enable individuals with disabilities to perform the
    essential duties.


    • Partner with the Dickies Arena Food and Beverage department leadership team to ensure a
    successful arena F&B operation


    • Assist with the establishment and enforcement of Dickies Arena policies
    • Work closely with other team members and other departments to ensure department specific
    procedures, tasks and goals are met, consistent and effective communication occurs, efficient
    operational performance and a positive reputation of venue within the market/ industry is
    maintained


    • Support the concept development and overall operating plan establishment for all food and
    beverage areas as it pertains to dessert options and pastry needs


    • Drive the development of unique and signature dessert menus, recipes, special features, etc. for
    the venue with consideration to seasonal opportunities and industry trends


    • Assist in the hiring, training, scheduling and daily oversight and mentorship of bakery team
    members


    • Ensure all bakery team members have the tools necessary to complete their jobs
    • Ensure consistent execution of all recipes, training, and accountability of the culinary
    team


    • Operate and manage the pastry section of a kitchen, working together with the other
    chefs


    • Decorate and present pastries and baked goods in a tasteful and beautiful way
    • Monitor and order ingredients, supplies and equipment through the Executive Chef
    • Meet with customers to discuss custom-made desserts or baked goods for special
    occasions


    • Ensure the bakery section of the kitchen adheres to health and safety regulations, conduct daily
    walkthroughs to assess equipment, cleanliness, etc...


    • Monitor, inspect and assess baked goods throughout the venue daily - establish and maintain
    proper par levels/ inventory levels are being met in accordance with event calendar


    • Conduct and oversee the inventory management aspects of the pastry kitchen/ bakery
    department


    • Responsible for ensuring exceptional and consistent food quality, presentation, and
    production


    • Follow and enforce policies associated with the safe service of all alcoholic beverages
    • Engage with venue guests, as well as team members to ensure exceptional hospitality is always
    received


    • Build and maintain strong relationships with venue staff, guests, subcontractors, etc.
    • Responsible for enforcing, executing, and maintaining all safety, security, and sanitation
    standards throughout the venue


    • Regularly obtain feedback from guests to improve operations.
    • Thoroughly and accurately use all selected systems (Purchasing, Eatec, Work Force Management and
    more)


    • Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies
    Arena Leadership Team

    INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
    The intellectual/social, physical demands and work environment characteristics described here are
    representative of those that must be met by an employee to successfully perform the essential
    functions of this job. Reasonable accommodations may be made to enable individuals with
    disabilities to perform the essential functions.

    Intellectual/Social demands:
    While performing duties of this job, the employee is frequently required to multi-task under time
    limits and with moderate to high pressure situations. Position requires constant attention to
    details and accuracy of specified standards including following simple to complex (more than 3
    steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This
    position also requires frequent use of interpersonal skills with internal and external clients.
    Employee will frequently communicate via radio and in-person with others and exchange accurate
    information. This position requires employee to frequently work both independently or as part of a
    team. Position also requires being able to recognize and resolve conflicts, by being able to openly
    communicate with clients.

    Physical demands:
    While performing the essential functions of this job, the employee will frequently operate a
    computer and other office devices such as calculators, telephones, copy machines, faxes and
    printers. Employee will constantly move about inside and outside various areas of the facility
    before/during/after events to interact with internal/external clients and supervise the work of
    employees during events. Employee must constantly communicate via telephone, radio, email and
    in-person with others and exchange accurate information. Employee may occasionally be required due
    to business demands and event operations to lift and/or move up to 50 pounds.
    As business, maintenance, operations, or emergency situations require, employee may sporadically
    assist in lift/move 100 lbs. or more.

    Work environment:
    The duties of this position are performed primarily indoors but do require frequent movement in and
    out of controlled temperature units such as refrigerators and/or freezers. The noise level in the
    work environment is usually moderate, with the exception of event days, where the sound levels may
    be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions,
    year-round. Employee will be exposed to and working in extreme temperatures when utilizing various
    pieces of equipment.

    OTHER DUTIES
    Please note this job description is not designed to cover or contain a comprehensive listing of
    activities, duties or responsibilities that are required of the employee for this job. Duties,
    responsibilities and activities may change at any time with or without notice.

    Disclaimer:
    We are an equal opportunity employer and all qualified applicants will receive consideration for
    employment without regard to race, color, religion, sex, national origin, disability status,
    protected veteran status, or any other characteristic protected by law.

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