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Post Falls

    Outside Sales Support - Post Falls, United States - Badger Building Center

    Badger Building Center
    Badger Building Center Post Falls, United States

    2 weeks ago

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    Description
    :

    Role Statement

    Support sales team members by processing, preparing, and coordinating all sales orders to provide an exceptional customer experience.

    Outcomes for Success

    • Provide direct support to the sales reps in providing exceptional customer service to dedicated accounts.
    • Prepare and process all quotes, purchase orders, tickets, changes, etc. while following Quote Management Guidelines.
    • Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
    • Verify product cost with Vendors on all special-order products.
    • Process Purchase Orders for special-order products and verify product receipt at store level.
    • Track incoming orders and schedule job site deliveries or coordinate in-store pickup.
    • Communicate effectively with customers and internal team members.
    • Maintain current customer base and increase wallet share.
    • Assist with customer challenges, such as credits, returns, exchanges, and service problems.
    • Keep track of customers and their current projects. Assist salesperson with opening of new job accounts and closing finished jobs.
    • Working knowledge of all products we can supply to customers.
    • Working knowledge of how to read blueprints.
    • Basic understanding of construction methods.
    • May perform other duties as assigned.

    Wages

    Starting wages will be based on years of experience and education.

    Benefits

    Benefits eligibility will be determined based on employment status and plan rules are subject to change

    • Medical
    • Dental
    • Vision
    • Company paid and voluntary Life + AD&D
    • 401k with company match
    • Vacation
    • Sick leave
    • Holiday pay
    • Personal cell phone reimbursement
    • Employer provided PPE
    • Other great employee engagement benefits

    Why TAL Building Centers?

    Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers—pros and homeowners alike—by providing guidance for innovative, smart building solutions.

    Our mission and core values drive everything we do

    Our Mission

    We Help Build Better Communities

    Our Core Values

    We Are the Guide - We help our customers, employees and suppliers succeed through trust and partnership.

    We Are Courteous - We create a positive experience for customers, employees, suppliers, and communities.

    We Are Ambitious - We seek innovative solutions and go the extra mile.

    We Are Accountable - We act with honesty and integrity.

    We Are Safe - We protect our customers, suppliers, and employees by cultivating a safety-first environment.

    So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.

    BBC22

    Requirements:
    • Bachelor's degree in a technical or business discipline or equivalent experience
    • Minimum of 2 years in a sales or sales support role
    • Experience with business-to-business commerce and Internet communication software preferred
    • 2 years in customer service, public speaking or training role in technology company preferred.

    Physical Requirements

    • Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 25 pounds of force frequently and/or a negligible amount of force constantly to move objects.
    • Frequent reaching-extending hand(s) or arm(s) in any direction.
    • Constant use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)


    Compensation details: Hourly Wage



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