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    Rental Agent - Henrico, United States - Ourisman Toyota of Richmond

    Ourisman Toyota of Richmond
    Ourisman Toyota of Richmond Henrico, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    RENTAL AGENT - Ourisman Toyota of Richmond

    Ourisman Toyota of Richmond is expanding our TRAC (Toyota Rent A Car) Department and adding to our staff

    Previous experience in the rental field helpful but not necessary. Ability to work a flexible schedule to include some Saturdays.

    Job Responsibilities

    • Create the optimal rental experience by maximizing on sales and service opportunities for every customer
    • Greet customers professionally and prepare the rental agreement
    • Provide excellent customer service in all customer contact situations
    • Meet all sales and service standards
    • Maintain vehicle cleanliness (wash and vacuum) as needed
    • Maintain inventory on a daily basis
    • Handle all telephone and email inquiries in a friendly and helpful manner
    • Other job duties as assigned to meet the business needs

    Qualifications

    • Ability to follow defined service and sales process
    • Demonstrate strong verbal and written communication skills
    • Must be able to work a flexible schedule including some Saturdays
    • Proficient in Microsoft Office
    • Strong organization skills and the ability to multi-task in a fast paced environment
    • Previous customer service or rental experience preferred
    • Valid Virginia driver's license

    We offer a great work environment and excellent benefits package.

    Pre-employment screening required includes criminal background, driving history.


    Compensation based on experience.

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