Childcare Center General Manager - Des Moines, United States - Little Endeavors Child Development Center

Description

Job Description

Job Description

Little Endeavors Learning Center is looking for a General Manager to oversee 3 centers in metro Des Moines.

The ideal candidate would be energetic, self-motivated, knowledgeable in the childcare industry, and have experience supervising and managing a team.

The primary duties of the General Manager include:
MANAGING, OVERSEEING, AND SUPPORTING THE DIRECTORS AT ALL THREE CENTERS:
o Work collaboratively to support each individual director and his/her center's specific needs
o Work with the directors as a team collaborating and sharing ideas
o Ensure compliance with all DHS regulations
o Oversee quality rating program implementation
o Assist and design staff development opportunities
o Assist directors with monthly staff meetings
o Attend parent meetings as well as staff evaluation meetings as needed
o Perform director evaluations
o Create and develop center building and presmises updates to draw in families and staff, while meeting all DHS requirements

MARKETING AND BUDGET MANAGEMENT
o Identify and help directors enroll at all centers to take advantage of the capacity of each location
o Website and social media management.
o Oversee corporate programs

(military/teachers/subsidy

programs available)
o Manage revenues, gross margin after labor, net operating income
track center utilization
track marketing activities (tours/enrollment opportunities)
o Process billing through ProCare and Tuition Express weekly
o Review and submit payroll to the payroll company
o Manage labor costs and all center expenditures with directors
o Analyze tuition rates to stay competitive in the market as well as adjust for changes in pricing of goods and labor costs
o Look for and apply for grant opportunities

STAFFING AND EMPLOYMENT
o Utilize best practice for hiring at all levels (directors, teachers, cooks, van drivers)
o Welcome and train new staff
o Update staff handbook as needed
o Help define job responsibilities and pay scales
o Standardize and oversee continuing education opportunities and necessary DHS requirements (ie – CPR and new hire trainings)

CURRICULUM
o Work with the school districts or be knowledgeable with the school districts' kindergarten requirements and expectations in order to create and implement a consistent, developmentally appropriate curriculum across all 3 center locations
o Assist directors to train staff to effectively implement curriculum

VENDOR MANAGEMENT
Analyze current vendors and explore cost saving opportunities by streamlining purchasing or changing vendors for various needs

PARENT COMMUNICATION
o Provide customer service to families through phone, email, and in person communication
o Use ProCare software and online communication and management site
o Welcome new families and offer support as needed
MUST HAVE ABILITY TO TRAVEL TO ALL THREE CENTER SITES WEEKLY (ANKENY, GRIMES, WAUKEE)
MUST HAVE MINIMUM OF 2 YEARS EXPERIENCE AS A CENTER DIRECTOR

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