Senior Customer Success Account Manager - New York, NY - Nomic

    Nomic
    Nomic New York, NY

    1 day ago

    Description

    Job Description



    Nomic accelerates design and construction of the Built World with its domain-specific AI platform.

    • The Nomic Platform delivers turnkey AI workflows for tasks like submittal review, code compliance, QA/QC, and project research.
    • Nomic's Developer API enables internal engineering teams to build bespoke AI implementations using domain-specific models purpose-built for complex documents.

    Responsibilities



    • Owning outcomes retention expansion enterprise customers owned strategic mid-market accounts Act as partner customer leadership Ensure embedded core project workflows Drive measurable ROI adoption renewals expansion Enterprise Account Ownership Own post-onboarding relationships enterprise customers Serve primary strategic partner executive operational stakeholders Drive adoption teams projects departments Lead renewals partnership Sales Tie usage measurable business outcomes ROI Customer Outcomes Guide apply Nomic workflows RFI response drawing Quality control Code Compliance Monitor account health proactively address adoption risk Run check-ins value delivery Provide structured feedback Product Engineering Validate roadmap priorities Customers Credible senior stakeholders Strong understanding technical data-driven platforms Familiarity ACC Procore Bluebeam Egnyte or BIM tools Building success team Competitive base salary performance-based variable compensation Equity participation Medical dental vision coverage Flexible PTO paid holidays Remote-friendly culture

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