- Manage distribution of retail price pages
- Create and maintain custom price sheets and order forms
- Support HOP price sheets and order documentation
- Provide concession support (e.g., Bloomingdale's)
- Execute gift-with-purchase (GWP) initiatives
- Maintain outlet and Simon Group website content
- Support retail location activations and events
- Manage ASID membership administration
- Coordinate trade postcards and newsletters (distribution and logistics)
- Support trade show coordination (non-creative)
- Liaise with industry and trade associations, including:
- Worth Avenue Association
- Newbury Street Association
- Support order intake and order management processes
- Coordinate American Express order processing
- Prepare and maintain custom order documentation
- Support sales enablement tools as needed
- Track marketing-related invoices and coordinate approvals
- Maintain budget tracking and reporting
- Support annual marketing budget preparation
- Assist with sample sale and warehouse sale operations
- Execute monthly retail and wholesale-driven email communications
- Manage editor and contact list distribution (data management only)
- Maintain address lists for physical mailings
- Coordinate production and distribution of:
- Business cards
- Holiday cards
- Blank cards and envelopes
- Receipt folders and holders
- Mailing envelopes
- Warehouse and sample sale materials
- Support international location activations
- Coordinate deployment of approved assets (non-creative)
- 5–8 years of experience in marketing operations, channel marketing, or commercial operations
- Experience supporting retail and/or wholesale channels
- Strong organizational skills with attention to detail and accuracy
- Ability to manage multiple workstreams and deadlines simultaneously
- Comfortable partnering cross-functionally with Sales, Product, Finance, and external vendors
- Proficiency with standard office tools and email marketing platforms (e.g., MyEmma or similar)
- Retail, trade, and wholesale partners consistently have the tools they need
- Pricing and order materials are accurate and current
- Channel activations execute smoothly and on schedule
- Budgets are tracked and transparent
- Minimal last-minute escalations for materials, approvals, or logistics
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Channel Marketing and Commercial Operations Manager - New York - Brobston Group
Description
Responsibilities
The Channel Marketing & Commercial Operations Manager is responsible for the execution and operational delivery of marketing support across retail, wholesale, trade, gifting, and international channels. This role ensures that pricing tools, order documentation, channel materials, and activations are delivered accurately, on time, and within budget.
The role partners closely with Marketing, Sales, Product, Finance, and external vendors to support day-to-day commercial operations and channel readiness. This is an execution-focused role with a strong emphasis on coordination, accuracy, and follow-through.
Retail & Wholesale Channel Support
Trade & Membership Support
Order & Commercial Operations
Budget & Financial Operations
CRM & Direct Communications
Printing & Physical Materials
International Support
Requirements
What Success Looks Like
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Operations Manager, NYC
Only for registered members New York, New York, United States
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Business Operations Manager
Only for registered members New York (USA)
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Business Operations Manager
Only for registered members New York (USA)
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Full time Only for registered members NY - New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Full time Only for registered members NY - New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Full time Only for registered members NY - New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York
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Operations Manager
Only for registered members New York