Systems Engineer - Horsham, United States - TherapyNotes

Description

About TherapyNotes

TherapyNotes is a national leader in behavioral health Practice Management and Electronic Health Records (EHR) software.

Our software-as-a-service (SaaS) solution is at the forefront of innovation, seamlessly integrating patient scheduling, billing, documenting, and managing telehealth sessions, enabling clinicians and practice managers to focus on what matters most: quality patient care.

At TherapyNotes, we are a growing team of passionate and talented individuals. Our team thrives on collaboration and innovation, continually pushing the boundaries of what EHR software can do.

We pride ourselves on our ability to adapt to the ever-evolving landscape of healthcare and technology, staying at the forefront of industry trends.

We believe in pushing each other to learn and solve complex problems, fostering an environment where your skills and expertise will flourish.

Together, we are shaping the future of behavioral health software, making it easier for clinicians to provide the best possible care to their patients.

If you are passionate about technology, mental health, and making a difference, TherapyNotes is the place where you can realize your potential.

Description

TherapyNotes is searching for a Systems Engineer to join our growing team of cloud-first technology enthusiasts. The right candidate has an acute attention to detail and an inquisitive mind to challenge the status quo.

Responsibilities
Provides 2nd and 3rd level support for all network, server, domain, and IaaS/PaaS cloud services in a Microsoft-centric environment containing a healthy dose of Linux workloads
Provides 3rd level support for the desktop environment
Designs build, and maintains infrastructure solutions to meet the company's needs
Ensures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organization
Performs recurring IT operational tasks to ensure the environment remains in good health
Provides on-call coverage for production support and other duties as required
Requirements
BS degree in Information Systems, Engineering, or equivalent
3+ years of experience managing Microsoft desktop and server environments
Proficiency in hybrid and cloud-based compute, storage, and containerization solutions (Azure & Docker preferred)
Proficiency in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2019+, DHCP, DNS
Proficiency in Linux server systems administration such as RedHat, CentOS, and Debian

Experience with traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing is a plus.

Experience with Infrastructure as Code (IaC) strategies, and variable workload (container) orchestration is a plus.
Knowledge of the Agile methodology, DevOps, Scrum, ITSM and/or ITIL principles.
Competencies

Project Management - Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, and manages project team activities.

Innovation - Displays original thinking and creativity, meets challenges with resourcefulness.

generates suggestions for improving work, develops innovative approaches and ideas, and presents ideas and information in a manner that gets others' attention.

Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, and works well in group problem solving situations.

Benefits

Competitive salary - $75,000-$115,000
Comp-time and flexible work hours
Full health, life, disability, and dental insurance
Retirement plan with company contribution
Annual company profit sharing
Personal development/training budget
Open, collaborative work environment
Extensive 2-week onboarding plan
Comprehensive mentorship program
Company provided refreshments

#LI-Remote

TherapyNotes, LLC is an Equal Employment Opportunity Employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

5/3/2024