People Relations Partner - Maryland, United States

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-c ...

Job description

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world's leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.

At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.

Join us and help shape wherever we go next

Advancing healthcare with heart

Job Summary

As we build a world-class HR service delivery model, the People Relations Partner (PRP) plays a pivotal role in shaping a high-performing, inclusive workplace culture. This HR role serves as a strategic advisor and case manager within Terumo's HR service delivery model. This role partners with HR Business Partners and leadership to resolve complex associate relations issues, ensure compliance, and foster a culture aligned with Terumo's values. The PRP manages investigations, policy interpretation, and proactive engagement strategies to mitigate risk and enhance organizational performance.  The PRP also plays a key role in shaping and delivering clear, consistent communication aligned with Terumo's operating model and values.

Job Details/Responsibilities

• Advisory & Leadership Coaching, and Associate Communications – Serve as a trusted advisor to associates and leaders in the business, providing guidance on performance-related matters
• Complex Investigations & Case Management – Lead complex investigations and manage cases through resolution in partnership with HR, Legal, and business stakeholders
• Policy Development & Compliance – Analyze trends, update policies, ensure legal alignment across jurisdictions
• Performance Management Enablement – Guide HRBPs and managers
• Workforce Communications – Develop and deliver messaging for organizational changes and associate relations
• Data Analysis & Reporting – Partners with HRBP and Data Analytics to support HR analytics and metrics to help with HR data communications and for effective decision-making
• Training & Enablement – Provide guidance and occasional training to HRBPs and people managers, as required
• Cross-functional Collaboration – Work with Legal, Compliance, and HR Centers of Excellence (COEs) to align practices

Knowledge, Skills and Abilities (KSA)

General:

•    Conduct thorough investigations, synthesize findings, and produce legally sound reports and recommendations.

•    Ensure compliance with federal, state, and local employment laws, including HIPAA, ADA, FMLA, and Title VII.

•    Collaborate with Legal, Compliance, and HR Centers of Excellence to align practices with regulatory and cultural standards.
KSA's:
1.    Deep understanding of employment law, HR policy, and organizational behavior.
2.    Expertise in associate relations, investigations, and performance management.
3.    Familiarity with HRIS systems, case management tools, and data analytics platforms.
4.    Ability to operate indpendently in a fast-paced, matrixed environment.
5.    Exceptional written and verbal communication skills.
6.    Strong analytical and problem-solving capabilities.
7.    High emotional intelligence and conflict resolution skills.
8.    Project management and organizational agility.
9.    Ability to manage confidential and sensitive information with integrity.

Qualifications/ Background Experiences

•    Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred).

• years of progressive HR experience, with 3+ years in associate relations or HRBP roles.

•    Proven experience leading complex investigations and advising leadership, with demonstrated ability to manage the full scope of employee relations responsibilities with precision, discretion, and strategic judgment.

•    PHR/SPHR or SHRM-CP/SCP certification strongly preferred.

•    Experience in a regulated industry (e.g., healthcare, manufacturing, pharma) is a plus.

It is Terumo's policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

Final compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program. Pay range is $87,000 - $120,000