IT Business Analyst - Chicago, United States - Softworld, a Kelly Company

Description

Softworld, a KELLY company, is looking for an IT Business Analyst for a contract role open with IT Department of a large public school district in Chicago, IL.

Business Analyst - Application Development

Contract Type: W2 with health benefits

Client Industry: Public Sector/Education

Duration - 7-8 months

Hybrid Worksite location - Chicago, IL (downtown)

Work Hours:, 40 hours/week, 8:00 - 4:30PM , M-F

Hybrid: 2-3 days onsite

Start: in 2 weeks

Overview:

The Business Analyst will be collaborating with various stakeholders, developing business requirements and converting them into technical requirements, conducting UAT, validating data, supporting integration of new system with existing Oracle Cloud ERP and other business applications; coordinating project timelines, and ensuring successful implementation of IT solutions.

Responsibilities:

• Conducts and facilitates requirement gathering sessions, Performs Fit/Gap Analysis, and develops and documents Business, and System Requirements as well as User Story and Use Case Scenarios.
• Conducts and facilitates Joint Application Design sessions and develops functional and technical design documentation for business process changes and report creation development.
• Performs and validates System Configuration and Set-ups in all test environments, conducts Conference Room Pilots, and deploys changes into Production.
• Ability to document test strategy, test plan and write test scenarios, cases, and scripts.
• Experience leading testing efforts including system, integration, and user acceptance, and preparing user training materials and delivering training to the user community.
• Provide project defect management.
• Conducts and facilitates business process analysis sessions and develops documentation of business process models, workflows, business requirements, use case scenarios, user story documentation, functional specifications and designs, and requirements traceability matrix.
• Implements PMO documentation standards and SDLC processes and provides process improvement recommendations.
• Efficiently performs assigned Level 2 Support tasks in the functional area for the relevant Business Applications.
• Drives resolutions for any support escalations from Business Leaders and Technical Support.

Deliverables:

• Functional Requirements Specification (FRS)/Functional Specifications: This document dives deep into the features and functions the solution must possess, often detailing input/output processes, error messages, and more.
• Use Cases: These are detailed descriptions of how users will interact with a system or solution, detailing step-by-step processes.
• User Stories: Common in Agile methodologies, user stories are short, simple descriptions of a feature told from the perspective of the person who desires it (typically a user or customer).
• Requirements Traceability Matrix (RTM): A table that links requirements to their sources and traces them throughout the project lifecycle to ensure they are met.
• Data Flow Diagrams (DFD): Visual representations that show how data moves through an information system.
• Business Process Models: Diagrams (often using BPMN - Business Process Model and Notation) that depict current ('as-is') or future ('to-be') business processes.
• Gap Analysis: A report highlighting the differences between the current state and the desired future state, identifying gaps in processes or systems.
• Stakeholder Analysis: A document identifying all parties interested in the project, noting their influence, concerns, and communication needs.

Qualifications:

Minimum of 5 years of IT Business Analysis experience, preferably in educational/K-12 settings.

Good understanding of IT systems and IT Systems integrations

Bachelor's degree in Computer Science, Information Technology, or related field

Familiarity with college systems, school systems, or the public sector strongly preferred.

Strongly Preferred: CBAP, ITIL or/and PMP certification(s)

Excellent communication, leadership, and problem-solving skills.