Patient Services Associate - Bristol - Full-Time - Bilingual (Spanish & English) - 21.00/hr
1 month ago

Job summary
The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system consistently promoting the agency's commitment to excellence.Responsibilities
- Provide exceptional customer service to all patients visitors and callers
- Oversee the safe efficient and comfortable atmosphere of the reception area
- Greet patients other visitors to the agency assist them as appropriate review schedules daily ensure accuracy fill appointment opportunities schedule reschedule appointments in accordance with CHC scheduling guidelines collect verify update document patient demographics insurance information forms reconcile patient visits daily verify active insurance coverage status update information necessary collect patient payments balances copays assist patients payment plans sliding fee applications ensure applications up-to-date complete end of day reporting records balance answer screen direct incoming telephone calls document electronic health record EHR system per CHC guidelines ensure forms completed accurate assisting patents completing forms scan into EHR per CHC Indexing protocols
Job description
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