- Greet all guests in a warm and professional manner.
- Understand and follow all processes as outlined in the Guest Training Manual SOP.
- Maintain a positive working relationship with Sales, Marketing and Admin.
- Distribute and collect Guest Registration Forms assisting guests with any questions they may have.
- Accurately assign guests to a Sales Representative in the order they arrive.
- Ensure all information is updated in Concierge from the guest registration within a timely fashion.
- Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed.
- 401(k)
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Employee discounts and much, much more
- Day shift schedule anywhere from 7am - 5pm
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Field Administration - Daytona Beach, United States - Bluegreen Resorts
Description
Job DescriptionGuest Reception Representative - Seabreeze Resort - Daytona Beach Florida
At Bluegreen Vacations, we know where our true value lies. It's not in our 60+ resorts spread across the U.S. and Caribbean; it is our associates-the people who work here-who we value most.
The Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner.
Under general supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls.
The Reception Representative will represent Bluegreen professionally at all times in both appearance and communication with guests and fellow associates.
Benefits:
Schedule: