Patient Services Rep. - Buffalo
5 days ago

Job summary
The Patient Services Representative in the dental office ensures patient satisfaction by delivering excellent customer service and providing essential administrative support.Responsibilities
- Accurately input and retrieve information in the Electronic Medical Record system- Schedule appointments, complete pre-registration tasks, and verify demographic and insurance information for precise billing
- Coordinate patient flow, ensuring confidentiality, and recognizing when clinical healthcare staff intervention is required
- Participate in patient care teams offering Care Coordination services contributing to Quality Improvement Assurance activities
- Handle prior authorizations referrals provide specialist resource information.
Job description
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