Patient Services Rep. - Buffalo

Only for registered members Buffalo, United States

5 days ago

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Job summary

The Patient Services Representative in the dental office ensures patient satisfaction by delivering excellent customer service and providing essential administrative support.


Responsibilities

- Accurately input and retrieve information in the Electronic Medical Record system

- Schedule appointments, complete pre-registration tasks, and verify demographic and insurance information for precise billing

- Coordinate patient flow, ensuring confidentiality, and recognizing when clinical healthcare staff intervention is required

- Participate in patient care teams offering Care Coordination services contributing to Quality Improvement Assurance activities
  • Handle prior authorizations referrals provide specialist resource information.

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