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- Expertise conducting unbiased generative research through competitive analysis, heuristic reviews, user interviews, stakeholder interviews, diary and field studies
- Expertise with testing methodologies to define and test a user problem such as task analysis, prototype testing, card sorting etc.
- Expertise conducting unbiased usability testing, A/B and multivariate testing analysing results with statistically sound methodologies
- Experience recruiting users that align with required demographic and behavioural profiles
- Nurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, user evidence, analytics and competitive research
- Demonstrate high design standards and inclusion to build a diverse, high-performing team, and actively reach out to diverse communities of digital talent to source prospective candidates
- Inspire City partners and colleagues to anchor their work in human-centered design, user research methodologies and evidence-based solutioning
- 10+ years of experience conducting user research through all product design phases
- Strong analytical skills with ability to interpret and identify valid patterns and trends
- Understanding of statistical principles to evaluate data
- Experience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user's experience and organizational goals, on time
- Expertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologies
- Strong communication skills with the ability to articulate design concepts and strategies in plain language to partners and cross-functional team
- Exemplifies diversity, equity and inclusion work in design practice and past projects
User Experience Research Lead - New York, United States - RightTalents LLC
Description
Title: User Experience Research Lead
Client: NYC Agency
Location: Brooklyn, NY (Hybrid)
Duration: 6 Months
Working hours per day: 7hrs.
MANDATORY SKILLS:
DESIRABLE SKILLS: