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New Brunswick

    patient access representative - New Brunswick, NJ , USA, United States - RWJBarnabas Health

    RWJBarnabas Health
    RWJBarnabas Health New Brunswick, NJ , USA, United States

    1 week ago

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    Description

    Patient Access RepresentativeReq #:

    Category:
    Billing/Collections/Registration


    Status:
    Part-Time


    Shift:
    Day


    Facility:
    RWJ New Brunswick


    Department:
    Emergency Dept Access Service


    Location:
    Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901


    The Patient Access Representative I position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely.

    The Patient Access Representative I is responsible to greet all patients in a timely and friendly manner.


    A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect.


    The Patient Access Representative I is to provide a safe and secure environment for the patient during the registration process.

    Clearly review and communicate all forms and obtain required signatures for services provided.


    The Patient Access Representative I ensures accuracy and thoroughness in collecting and documentation of the patient's demographic and insurance information, and utilizes the technology available to complete the registration.

    Participates in creating a positive environment for patient and colleague satisfaction.


    Requirements:
    High School Diploma required

    Customer service experience

    Patient Access experience preferred

    Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care

    Medical terminology and computer skills

    RWJBarnabas Health is an Equal Opportunity Employer
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