Manage and support a comprehensive and holistic Compliance Management System (CMS) Program to ensure the Credit Union complies with all applicable federal and state laws,
regulations, supervisory statements of policy, and internally developed controls, policies, and procedures. This includes but is not limited to: Read, interpret and understand regulations; analyze and understand Credit Union processes across all lines of business including operations and lending; interpret policies, procedures, and programs that need to be implemented at the Credit Union and are compliant with regulations; perform gap analysis to determine if processes can maintain compliance and recommend policies/procedures to get into compliance.
Review changes to Credit Union policies, procedures and other Credit Union materials for compliance and provides recommendations for necessary changes to the Credit Union or line of business. Author Credit Union compliance policy documents and procedure in support of the lines of business. Coordinate review and approval of Board level policies.
Review forms, disclosures, website, advertisements, and other marketing materials prior to publishing for compliance with applicable state and federal laws and regulations. Ensure advertisements are accurate, transparent, and match the actual terms being offered by the Credit Union.
Perform regular compliance audits to ensure the effectiveness of implemented compliance controls, addressing all designated laws and regulations. Work with lines of business to develop control testing to verify adequacy of compliance related controls, standards, and guidelines. Develop testing reports for review and analysis with line of business for process improvement.
Collaborating with Management, lines of business and internal or external outsourced internal auditors, develop and maintain an annual internal audit plan that covers compliance, operational, internal control and technology risks and other key areas of risk by utilizing risk assessments, compliance testing, past audit findings and industry environment changes.
Manage audit engagements, coordinating receipt of requested items from lines of businesses and uploading documentation to audit firm. Function as intermediary between lines of business and audit firm as necessary, including arrangement of entrance and exit meetings and delivery of final report responses.
Coordinate and assist state and federal examiners during regulatory examinations regarding Compliance Program components.
Manage the audit findings tracking log, entering new findings, and obtaining initial and ongoing updates from issue owners. Ensure updates are provided and documented prior to Audit Committee Meetings. May also manage the DFPI/NCUA exam tracking log for Senior Management.
Assist in the development, implementation, and maintenance of annual regulatory and ad-hoc (line of business, products, and services) risk assessments. Identify and analyze risk categories, maintaining assessment data and risk results in the Credit Union's Governance Risk and Compliance (GRC) software solution. Utilizing the GRC solution, clone, customize and/or build new risk templates and assessment workflows.
Serve as a Risk and Compliance systems solution administrator ensuring software updates are completed timely and train stakeholders and data providers on the use of the system.
Analyze risk assessment results and assign risk ratings as appropriate. Identify weaknesses or gaps and recommend mitigating actions including procedural enhancements, internal controls, or process changes. Create the appropriate compliance testing program, as needed, commensurate with the identified levels of risk to ensure ongoing monitoring.
Develop and prepare Board, Audit Committee and Senior Management reporting, both within the GRC solution and manual, regarding compliance testing, risk assessment analysis, internal control reviews and other GRC activities as identified.
Manage an internal control or compliance issue management tracking and resolution process that will address known issues, per severity and potential impact to the organization. May assist with investigation and tracking of member complaints made to a regulatory agency.
Monitor and analyze developing trends and changes in the regulatory compliance, laws, rules, and regulations, and advise manager of the operational impact of such trends and changes. Consult with industry professionals or legal counsel, as necessary. Facilitate implementation of regulatory changes using a project management approach.
As assigned by manager, independently research, advise and counsel staff and management on regulatory and compliance requirements related to the Credit Union's operations, as well as serves as a subject matter expert, as necessary, on compliance-related matters as projects and initiatives are introduced, implemented, and revised. For projects and initiatives, which result in new compliance burden or impact, develop, and implement ongoing compliance measures to address new requirements.
A college degree and five to eight years' developing, implementing, and maintaining compliance and risk management programs at a financial institution with consumer and business deposit accounts as well as consumer, mortgage, and commercial lending
In-depth experience with Fair lending testing. Certified Regulatory Compliance Manager (CRCM), NAFCU Certified Compliance Officer (NCCO), CUNA Credit Union Compliance Expert (CUCE) or Governance Risk Compliance Professional (GRCP) certification(s) preferred.
In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
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