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    Block Advisors Multi-Unit Team Leader 2 - Louisville, United States - H&R Block

    H&R Block
    H&R Block Louisville, United States

    3 weeks ago

    H&r Block background
    Description

    Job Description:
    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.


    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.


    Our end goal is simple:
    bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block

    At H&R Block, we're curious, creative, and always on the move.

    If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    A Typical Day

    As a

    Multi-Unit Team Leader


    at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three offices.

    Prior tax preparation experience is not required.


    You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.

    After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities.

    It would be even better if you also had...

    Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

    Perks of the job...

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Medical coverage

    and well-being programs including mental health support and coaching
    401k Retirement

    Savings Plan and Employee Stock Purchase Plan
    Tax prep benefit

    - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
    Other perks

    like flexible/remote opportunities that meet your life, collaborative teams and much more

    The Community You Will Join:


    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.


    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer.

    We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If you're looking to make an impact, H&R Block is the place for you.

    What you'll bring to the team...

    Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
    Build an engaging team environment across all offices by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions, and responsible for the development of office associates career paths
    Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
    Assist the DGM in recruiting and interviewing candidates for tax office associate positions
    Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
    Lead daily team meetings and communicate essential information to tax office associates
    Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
    Travel between the three offices as required
    May prepare up to 75 tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
    Your Expertise

    People management experience, with the demonstrated ability to grow and develop associates
    Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
    Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
    Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
    Computer proficient with the ability to use MS Office
    Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
    Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
    #7545
    #J-18808-Ljbffr
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