Banker - Fresno, CA, United States - Fresno First Bank

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    Full time
    Description

    FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience.

    Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition.

    At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs.

    American Banker - "Top 5" Community Bank in the Country #4
    * star Rating Bauer Financial
    Company ownership through our Employee Stock Ownership Program (ESOP)

    • Opportunities to Participate in Community Networking Events
    * o Medical/Dental/Vision
    o 401(k) Retirement Plan
    o Training & Development
    o Tuition Reimbursement
    o Employee Assistance Program

    processing new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit processing.

    Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, safe deposit, teller and lenders.


    • Assists customers in their selection of various accounts, products and financial services available from the Bank; assists customers in completing credit applications.
    • Discusses, prepares and processes documents related to the Bank's online and electronic banking services.
    • Receives retail and commercial deposits and withdrawals; verifies necessary authorization documents and proper form, makes decisions when questionable items are presented, performs duties within authorized limits.
    • Operates computer terminal to process transactions, review account activity, determine balances, and resolve problems within given authority.
    • Issues official checks, traveler's checks, and savings bond applications.
    • Assists with issuing official checks and performing night depository duties.
    • Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
    • Performs safe deposit duties by controlling access and assisting customers.
    • Balances cash drawer daily and verifies cash being returned to the vault.
    • Answers telephones and directs callers to proper Bank personnel.
    • May gather data and process various reports (e.g., Processes FICA payments, ATM deposits, certifications, change orders and deposit slip corrections.
    • Assists with other duties assigned by the Assistant Manager and/or Branch Operations Officer.
    • Demonstrates knowledge of and adherence to EEO policy; educates others on the value of diversity; Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
    • Follows policies and procedures; complete administrative tasks correctly and on time, including mandatory Bank Compliance Training; supports the Bank's goals and values; benefits the bank through outside activities.
    * bachelor's degree preferred.

    • Minimum 2-3 years of pervious cash handling and customer service experience required, preferably in a banking environment.
    • Minimum 1 year of new account experience required. Business account experience preferred.
    • Computer skills; mainframe computer system; word processing and spreadsheet software.
    * calculating interest and balance accounts; Effective oral, written, and interpersonal communication skills with the ability to carry out instructions, interpret documents, understand procedures, and write reports and correspondence.

    • Ability to work with general supervision while performing duties.
    • 22-26 Hourly Wage