General Manager - Libertyville
2 weeks ago
Job description
Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America The companys success in the sports and recreation industry is attributed to a focus on innovative programming service excellence world class sports communities and an understanding of its customers expectations and the commitment needed to deliver industry leading participant experiences Canlan is currently looking for a General Manager for our Libertyville IL location Job Summary Reporting to the Regional Director Operations the General Manager will work closely with Senior Management to ensure strategic business objectives are achieved They are responsible for ensuring that the complex is managed in a manner that contributes to the achievement of objectives established in the annual operating plans execution of programs and continuous improvement initiatives To this end the General Manager will provide effective leadership and support to their reporting Managers playing a pivotal role in upholding a culture of teamwork mutual support and respect Ensuring that the Canlan Sports complex is led in a manner that actively contributes to achieving the objectives set in their annual operating plan The General Manager must uphold a high standard of ethics and integrity in all interactions taking personal accountability and setting positive examples for direct reports Their past experience in the sports industry will play a pivotal role in their success Rate of Pay year Accountabilities The General Manager is accountable for Adhering to the code of conduct and Canlan Sports Core ValuesThe performance within their sports complexDelivering against and evaluating Standard Operating ProceduresProduct and service execution to meet financial and customer retention targetsAchieving performance plan targets and protecting marginsEffective and timely communication & decision makingEnsuring adherence in areas of legislative compliance and corporate policies and proceduresCustomer ExperienceSports complex culture and employee experienceCoaching and mentoring reporting ManagersSuccession PlanningAbilities Attributes and Experience At least 5 years of in sports facility management including strong program marketing experience and facility maintenanceEntrepreneurial sales & business development skills in a sports recreational environmentPossess strong business acumen Able to view the business broadly and understand resource restraints placed on it by financial team member management industry sales and other internalexternal factorsExperience with budget and business plan developmentStrong and effective leadership The ability to lead and motivate groups and individuals at the middle management level Exhibits a firm but friendly hands on management style Must lead by example by effectively coaching and mentoring direct reports and evaluating teams to perform all tasks within their areas of responsibility The ability to celebrate individual successes and balance that with team success and that of the rest of the companyMust have a value added mindset and be customer centricExcellent written verbal and interpersonal communications skillsStrong conflict management skillsProven ability to plan and manage operational processes for maximum efficiency and productivityIf you are interested in this role and becoming part of the Canlan team please apply online NOTE Only those applicants under consideration will be contacted Please accept our utmost appreciation for your interest We are an Equal Employment Opportunity employer Employment decisions are based on merit and business needs and not on race color creed age sex gender sexual orientation national origin religion marital status medical condition physical or mental disability military service pregnancy childbirth and related medical conditions or any other classification protected by federal provincial and local laws and ordinances Reasonable accommodation is available for qualified individuals with disabilities upon request This Equal Employment Opportunity policy applies to all practices As part of our recruitment and hiring practices we may use AI based tools to assist in the initial screening and assessment of applications All final hiring decisions are made by human reviewers LI Onsite
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