Senior Technical Consultant - Indianapolis, IN

Only for registered members Indianapolis, IN, United States

4 weeks ago

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Job summary

The Senior Technical Consultant plays a key role in ensuring smooth onboarding implementation and platform adoption for our customers.
This position encompasses implementation consultancy technical troubleshooting and adoption support guiding new clients through post-sale platform setup customization integration while supporting existing customers in adopting new features.
As experts on the Emarsys platform they provide strategic advice for scalable sustainable integrations monitor platform usage help clients meet their marketing objectives reducing churn by keeping the platform central to customer engagement strategies additionally Technical Consultants are instrumental in partner education technical enablement ensuring accurate scoping smooth partner-led onboardings The Senior role holds additional responsibilities for scoping assistance mentorship.
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