Customer Success Manager - Boston, Massachusetts

This is a full-time, remote position ensuring customer satisfaction by building and maintaining strong customer relationships. The role involves proactive engagement with customers to address their needs and improve retention rates. · Expertise in Customer Satisfaction and Custom ...

The Manager, Customer Success is responsible for leading a high-performing team of Customer Success Managers (CSMs) focused on delighting our customers and driving their success. · The ideal candidate is comfortable leading through change, coaching teams to new expectations, and ...

About This JobAs an SMB & Mid Market Customer Success Manager (CSM) at Dutchie, · You will support a broad segment of dispensary customers by focusing on the customer experience. · ...

The Customer Success Manager is responsible for leading the entire customer journey from on-boarding to renewal. They will be the first point of contact for customers, conduct cadence calls to ensure desired outcomes are met, coordinate efforts to provide a great customer experie ...

We're seeking a proactive relationship-driven Customer Success Manager who can independently manage a portfolio of customers from onboarding & adoption through renewal while building strong customer relationships & contributing to the ongoing development of our customer success p ...

We are looking for a proactive, client-focused professional to strengthen ESAI's commercial and operational functions. · This person will play a key role in maintaining strong relationships with existing clients, managing renewals, and supporting new business outreach. · The role ...

The Customer Success Manager will play a pivotal role in ensuring client satisfaction and driving customer success for the legal tech industry. · This position is remote and requires a professional with a passion for building strong client relationships and fostering long-term pa ...

We are seeking a Customer Success Manager to join our team. · ...

We are seeking a highly motivated and experienced Technical Customer Services/Success Manager to ensure our clients' satisfaction and success by delivering exceptional service and building strong relationships. · ...

We are looking for a motivated Client Success Manager (CSM) who will be rewarded for their efforts in driving satisfaction, retention, and revenue growth. ...

We propel organizations and people to grow together through transformative learning experiences. · Skillsoft is seeking an experienced Customer Success Manager who has a passion for digital learning · To enable organizations to take a risk-based approach to learning and measure i ...

The Client Success Manager performs a critical oversight function for all Fooda operations in the Boston market. In addition to running the day-to-day operations in Boston, · the core responsibility is to provide leadership and support for the operations teams in Boston.Competiti ...

We are growing rapidly and are looking for a Customer Success Manager within the insurance or insure-tech industry to join our team. As a Hi Marley Customer Success Manager, you manage customer relationships and ensure customers realize value from their investment with Hi Marley. ...

The Global Student Success Manager (SSM) ensures students have a cohesive, · a supportive and culturally enriching experience while maintaining open lines of communication · and upholding the standards and values of both educational institutions. · The SSM works collaboratively t ...

About LogRocket · Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. · We've already attracted an elite roster of over 3,000 custo ...

+We're building a world-class, remote-first Customer Success organization that takes real ownership of customer outcomes—not just renewals on a spreadsheet. · +Own the overall customer relationship for a defined pod of enterprise accounts from onboarding through renewal. · ...

Bynder goes far beyond managing digital assets Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content touch points and relationships in order to thrive With intuitive AI-powered solutions that enhance content creation simplify ...

We are seeking a Partner Success Manager towork closely with clinicians, clinical and administrative leadership, · and other key stakeholders to drive program adoption, utilization and long-term expansion. · Serve as the primary liaison for partner clinics and health systems. · G ...

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance and risk for themselves and their third parties. As a Customer Success Manager you will join experienced hardworking people who are driving customer retention satisfaction and time ...

We empower professionals to shape their success while helping clients pursue their financial goals with confidence. · As a key member of our Client Success team, you will play a pivotal role in ensuring advisor satisfaction, retention, · and growth through innovative strategies t ...

+Lead and manage a regional team of CSMs. · + Ensure the health, adoption, renewal, and growth of the assigned regional book of business. · + Build and maintain strong relationships with key stakeholders at executive and senior levels. · Lead and manage a regional team of CSMs. · ...