Resident Engagement Specialist - Bronx, NY
1 day ago
Job description
Job Description:
Beulah HDFC is seeking a dedicated Tenant Engagement Specialist to join our team. This role is essential for providing comprehensive support to tenants, assisting with housing-related financial applications, managing payment plans, and maintaining effective communication to ensure a positive living experience for all residents. The Tenant Engagement Specialist will serve as a key point of contact for tenants, assisting with one-shot deals, government fund applications, lease renewals, and facilitating monthly tenant townhall meetings to foster community engagement.
Key Responsibilities:
- Tenant Support & Engagement:
- Act as the primary point of contact for tenants, providing guidance and support for housing-related matters.
- Assist tenants in completing one-shot deals and other government funding applications.
- Facilitate outreach efforts to ensure tenants are informed about available financial assistance programs and services.
- Payment Plan Coordination:
- Work with tenants to create and manage payment plans for overdue rent and other financial obligations.
- Monitor payment plan progress and follow up with tenants to ensure adherence to agreed-upon terms.
- Leasing & Documentation:
- Assist tenants with the lease renewal process, ensuring timely execution of lease agreements.
- Maintain accurate and up-to-date tenant files, including lease agreements and correspondence.
- In-Person Meetings:
- Meet with tenants at their apartments to discuss payment plans, financial assistance, and other housing-related concerns.
- Monthly Townhalls:
- Plan, organize, and facilitate monthly townhall meetings with tenants to provide updates, address concerns, and encourage community engagement.
- Create an agenda for each meeting, ensuring tenants' questions and concerns are addressed.
- Serve as a liaison between management and tenants during these meetings, fostering an open, communicative environment.
- Administrative Support:
- Maintain records of tenant interactions, applications, and payment agreements.
- Prepare and submit reports to management regarding tenant engagement, payment plan status, and the outcomes of townhall meetings.
Qualifications:
- Strong communication and interpersonal skills, with a customer-focused attitude.
- Experience working in affordable housing or property management is a plus.
- Knowledge of government assistance programs, one-shot deals, and tenant payment systems.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive tenant information.
- Proficiency with Google Office Suite.
- Ability to work independently and as part of a team.
- Strong public speaking skills and experience organizing group meetings or events.
Job Type: Full-time
Pay: $20.00 per hour
Work Location: In person
Similar jobs
Description · Title: Community Engagement Specialist · Unit: Supervised Release Program · Reports to: Community Engagement Specialist Supervisor · Status: Full time; Regular; Non-Exempt · Salary Range: $ $30.22 per hour [Approximately $50,000-$55,000 annually] · Location: 50 ...
2 days ago
The Community Engagement Specialist will provide engagement of SRP participants, · focusing primarily on clients who require additional supports to remain compliant with program mandates.Community navigation and advocacy to increase access to services and other support systems. · ...
1 month ago
Outreach, Recruitment, and Community Engagement Specialist
Only for registered members
The Outreach, Recruitment, and Community Engagement Specialist is responsible for developing and executing regional outreach, recruitment, admissions coordination, and partnership strategies that drive enrollment and strengthen community awareness of TKH programs. · This position ...
1 week ago
· Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and econom ...
2 days ago
+Under supervision of Program Director Peer Outreach Worker conducts culturally sensitive outreach engaging young men of color who have sex with men · +ResponsibilitiesCollects GPRA biopsychosocial assessment data. · Participates in outreach/field events as scheduled. · Provide f ...
1 week ago
We are seeking a creative and dynamic Media Specialist to join our thriving jewelry business team. · As a Media Specialist, you will play a crucial role in enhancing our brand visibility and engagement across various digital platforms. · ...
1 month ago
Maintenance Supervisors oversee the activities of skilled trades engaged in maintenance, · repair, · rehabilitation,and construction activities at State facilities. · ...
2 weeks ago
We have an opportunity for a passionate and knowledgeable Program Specialist to oversee and instruct urban agriculture programming for boys ages 12-18 years old. · ...
2 weeks ago
The Activity Specialist at 990 Pelham Parkway is responsible for designing and facilitating physical or hands-on activities for school aged participants that are engaging and enriching. · ...
2 weeks ago
The Housing Specialist for the Paloma Project is responsible for securing and coordinating housing placements for survivors of domestic violence, · intimate partner violence.This role requires strong housing navigation skills,knowledge of landlord engagement,and experience workin ...
1 week ago
· Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and econom ...
2 days ago
The Discharge Specialist is responsible for managing a caseload of approximately 12–20 youth who are on trial discharge. In addition to overseeing their own cases... · ...
2 weeks ago
The Family Support Specialist is responsible for working with families to successfully review and submit their recertification application. · Experience working with families in a respectful, dignified, and supportive manner. · ...
1 month ago
· Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and econom ...
2 days ago
This role involves frequent visits to internship sites to monitor participant progress, identify challenges and provide on-site support. · The Worksite Engagement Specialist ensures quality placements and addresses workplace challenges through hands-on engagement and responsive s ...
1 week ago
We are seeking a dynamic and motivated Spanish Bilingual Field Marketing Specialist to represent our organization and promote our suite of government-sponsored care programs. · Host informational events and outreach activities in diverse community settings. · Represent the organi ...
1 month ago
The Children s Hospital at Montefiore is recruiting a Chief of Pediatric Nephrology. The Division Chief will lead the development of a comprehensive Pediatric Nephrology program through patient care, research, education, · and innovation.Responsible for developing a comprehensive ...
2 days ago
The Behavioral Health Specialist will provide one or more services to children and families enrolled in specific services. · ...
2 weeks ago
The ACT Team Vocational Specialist is responsible for meeting participants in the community and providing holistic recovery services tailored to the individual's stated needs. · ...
1 week ago
The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, · Ensure that all services are completed on time including assessments. · Complete weekly progress notes ...
1 week ago