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Edmond

    Office Assistant - Edmond, United States - The Glass Guru of Edmond

    The Glass Guru of Edmond
    The Glass Guru of Edmond Edmond, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Flexible schedule

    Roles & Responsibilities:
    As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:
    • Answer inbound phone calls promptly during business hours
    • Respond to any voicemails and/or messages from answering service (if applicable)
    • Respond to inbound email correspondence, forward on as appropriate
    • Greet customers and all other walk-ins
    • Screen incoming leads/potential customers
    • Schedule estimate appointments
    • Quote product by telephone for clients/customers (if applicable)
    • Assist Estimators with follow up on pending sales/ quotes by phone and/or email
    • Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
    • Check order confirmations from fabricators/vendors for size and pricing accuracy
    • Ordering of all office / shop supplies
    • Keeping office clean/tidy

    Qualifications & Educational Requirements:
    • All candidates must be able to pass initial background check and drug test
    Preferred Skills:
    • Excellent verbal/written communications skills
    • Microsoft Office proficient (Word, Excel)
    • Hardworking, motivated, with excellent organizational and time-management skills
    We Offer :
    • Paid time off (including your birthday, child's birthdays and holidays)
    • Health Insurance (medical, vision, dental, accident coverage)
    • 401k Matching (Simple IRA)
    • Potential for wage increases and promotions
    • Company events (holiday parties, paid lunches, birthday parties and other team bonding opportunities)
    • Online training or courses offered by the company
    • Monday-Friday schedule (no nights or weekends)
    • Bonus opportunities for attendance and performance
    *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
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