Retail Supervisor/Keyholder Retail Stores Newbury, Boston, Massachusetts, United States - Fjällräven International AB

    Fjällräven International AB
    Fjällräven International AB Boston, United States

    4 weeks ago

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    Description
    Are you a passionate retail team leader?Join our Fjällräven team in Boston, MA


    WHAT WE OFFER
    Fjällräven benefits include:

    401(k) with employer match

    Financial wellness program
    Paid Time Off
    Medical, dental, vision, critical illness, and accident insurance (full-time staff)
    Product discounts and access to our outdoor events
    Sustainability focus
    The expected wage for this role is $18-20 per hour.

    ABOUT THE ROLE
    Be part of our growing, dynamic team As a retail ambassador, you will uphold Fjällräven's core values:
    Nature

    • Connecting people to nature and protecting our planet's natural systems
    Economy

    • Innovating durable, highquality products
    Society

    • Practicing good corporate citizenship
    Wellbeing

    • Respecting individuals and encouraging development
    This is a

    full- or part-time supervisor role in our

    Boston - Newbury retail store, reporting to the Store Manager.

    WHAT YOU WILL DO
    Supervise daily operations and guest experience. Ensure store metrics align with core values. Support training, code of conduct, and policies.

    Responsibilities include:
    Managing day-to-day operations
    Assisting customers through education and demonstrations
    Embodying brand and values
    Handling retail transactions
    Stocking products and helping with deliveries
    Maintaining clean store appearance
    Collaborating for a positive guest shopping experience

    WHO YOU ARE
    Requirements


    for this role:
    Strong communication skills and a customer service mindset
    Patience, kindness, and dependability
    Quick and action-oriented
    Continuous learning, including learning new technology
    Passionate about sustainability and the outdoors
    Flexible with schedules that may shift based on season and business needs
    Prior retail/guest service experience preferred

    ABOUT US
    Since 1960, Fjallraven has connected people to nature. We develop lasting, quality gear that enables outdoor experiences. We also organize events that promote outdoor engagement and sustainability. Join our 60-year legacy of making nature accessible
    Ready for the adventure? Apply through our brief online application, and join us in making a difference

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