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Boca Raton

    Dispatcher - Boca Raton, United States - East Coast Services Inc

    East Coast Services Inc
    East Coast Services Inc Boca Raton, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Health insurance
    • Paid time off
    • Vision insurance

    Benefits/Perks
    • Competitive Compensation
    • Paid Time Off
    • Career Growth Opportunities
    Job Summary
    We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

    Responsibilities
    • Receive inbound emergency and non-emergency calls
    • Collect and document information from callers
    • Prioritize calls according to the level of urgency
    • Transmit information to the appropriate person or department
    • Direct response units to appropriate location
    • Monitor status of the response team
    Qualifications
    • High school diploma/GED
    • Previous experience as a Dispatcher or in a similar position
    • Excellent typing and data entry skills
    • Understanding of best practices and procedures for emergency response situations
    • Strong verbal and written communication skills
    • Highly organized with the ability to multitask and prioritize projects
    • Ability to work well under pressure


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