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Systems Engineer, Loan Origination Systems - Des Moines, United States - Together Credit Union
Description
Job Summary
The systems engineer will be responsible for system configuration, issue triage, and ongoing maintenance of the Together Credit Union's Loan Origination and Digital Systems.
This position works closely with business and technology partners to develop and execute strategies to support loan origination and execution goals.
Job Responsibilities
The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills.
Maintains relationships with vendors, partner teams, and enterprise customers.
Reviews the status of projects and issues with project leadership.
Develops new processes and procedures to meet current challenges.
Works independently to analyze and resolve system related problems.
Assists system support on senior level technical issues with data or analytics.
Participates in developing documentation and participates in trainings and work with end users.
Provides end-user production support for issues entered into issue tracking systems.
Assists departments in identifying problems and providing alternative and innovative solutions.
Drives resolution of major issues affecting assigned programs.
Gathers requirements and helps design the most accurate and efficient solution possible.
Participates in the change control process and documents appropriately.
Creates reports and writes queries in support of business teams.
Maintains responsibility for independent development and configuration of an assigned application.
Designs solutions for applications and prepares the appropriate documentation.
Plans and coordinates downtime, change management, maintenance, and upgrades.
Works collaboratively with sales, product, vendor, and technical teams to configure platform.
Reviews system/software documentation from product development teams, such as release notes, system requirements, system design specifications, technical and functional system design, configuration control requirements, etc.
to understand and stay current on systems changes.Helps maintain application infrastructure provider (AIP), Operation Data Storage, Optimal Blue, and Wolters Kluwer
Assists users with access issues including password resets and single sign on setup.
Provides assistance with ongoing system upgrades and customizations to support Real Estate goals.
Assists with building process flow to effectively manage business requests.
Required Qualifications
An equivalent combination of education, training, and experience will be considered.
High school diploma
Minimum of 3 years of related professional experience.
Bachelor's or graduate's degree in business, computer science, information sciences or information technology or equivalent experience preferred
Experience with Salesforce, Sharepoint; SQL, JAVA, SQL Server preferred
Knowledge, Skills, And Abilities (KSA's)
A representation of the knowledge, skills, and abilities necessary to perform this job competently.
Familiar with business process analysis and frameworks.
Comfortable working with enterprise resource planning and unit testing.
Critical thinking and problem-solving skills.
Understanding of mortgage, banking, and financial services industries and products.
Robust verbal and oral communication skills.
Meticulous attention to detail.
Ability to quickly adapt to changing priorities
Work Environment
Environmental or atmospheric conditions commonly associated with the performance of this job's functions.
Remote work environment with the utilization of on-line technology, including various computer programs and systems
Physical Abilities
The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions.
Ability to work at a computer in a stationary manner up to 8 hours daily.
Together Credit Union is an Equal Opportunity employer.
The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.
Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.#J-18808-Ljbffr
