Marketing Specialist - Huntersville, United States - Amerock Corporation

Description

Job Posting:

Since 1928, Amerock's award-winning decorative and functional hardware solutions have built the company's reputation for chic design accessories that inspire homeowners to express their personal style.

Marrying the perfect blend of beauty and function, Amerock's cabinet hardware, bath accessories, decorative hooks and wall plates are designed to coordinate with plumbing fixtures and other home dcor elements, so you can easily create a seamless look across the home.

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement.

We want to help you build a long-lasting career with Amerock. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up.

Amerock is seeking an innovative and highly organized digital experience manager to develop and continually evolve a superior user experience on its platform.

The Digital Experience Manager will work cross-functionally with our brand, digital commerce and customer care teams identifying site enhancements that deliver an innovative, best-in-class user experience for both B2B customers and consumers.

Job Responsibilities
Owns development of the digital experience feature roadmap, working with stakeholders and third-party experts to implement
Serves as primary business liaison to our platform provider, UI/UX design agency and other third-party solution providers
Collaborate cross-functionally with brand, digital and customer care teams to identify customer and consumer experience improvements and define requirements for implementation
Leads creation of test plans for site enhancements and performs testing for site design and aesthetic improvements
Establishes and leads relevant internal team member and third-party relationships (e.g., technology vendors, consulting firms, etc.) to advance the digital product roadmap
Performs non-coding related website updates such as creating, editing, posting and updating content and imagery
Evaluates and evolves site navigation to optimize customer experience
Understands and evolves PIM data structure to meet digital merchandising needs
Applies SEO standard methodologies to improve content and site rank
Owns onsite product catalog-to include new item setup, content and asset uploads and product activation
Regularly reports on key projects and progress to senior leadership

Leads creation of SOP and comprehensive training assets for a variety of collaborators including customers, customer care agents, sales team members, etc.

In conjunction with director, develops and maintains budget for digital experience improvement initiatives
Continual awareness of the latest trends in UI/UX and digital marketing
Works cross-enterprise to identify leverageable technology opportunities
Evaluates and recommends SEM opportunities
Other duties as assigned

Qualifications
Four-year college degree in marketing, technology, or related field
5+ years of experience in project management, marketing, digital merchandising or technology-related fields
Strong project management skills with a high level of comfort with multi-tasking
Dedication to collaboration and a team-oriented mentality
Outstanding attention to detail
Effective communicator at all levels of the organization
Creative, outside the box thinker with a passion for problem solving
Excellent self-management and organizational skill

Amerock is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings.

Amerock offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more


Pay Range:
$4, $7,791.30

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information
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