Pharmacy Technician Outreach Representative - Dorchester, United States - Monster

Description

Harbor Health Services is seeking a talented Pharmacy Technician Outreach Representative to join our Pharmacy team at our community health centers.

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more

Role:

The Pharmacy Outreach Representative works under the direct supervision of the Pharmacy Operations Manager and assists with prescription retention and adherence rates at the in-house pharmacies as well as generating new prescription transfers from outside pharmacies.

Responsibilities:

• Creates and maintains a pharmacy patient database of all patients on five (5) or more medications at HHSIs in-house pharmacies.
• Synchronizes all HHSI pharmacy patient medications so that prescriptions are due to be filled on the same date.
• Reaches out to pharmacy patients 5-7 days before their medications are due to be filled to confirm the patients medication list and documents any changes.
• Requests new prescriptions from patients provider(s), in the event a new prescription is needed.
• Assists with obtaining new prescriptions that require prior authorization or any other documentation.
• Acts as the liaison between the patient and the pharmacies regarding prescription management.
• Successfully processes prescription medications through various insurances including the error resolution process.
• Coordinates the filling and/or mailing of patients prescriptions with the in-house pharmacies.
• Under the supervision of the Pharmacy Operations Manager, strategically identifies opportunities for transferring outside prescriptions to our in-house pharmacies.
• Communicates with the Clinical Pharmacist regarding any medication adherence issues.
• May require occasional in-house pharmacy staffing responsibilities.

Requirements:

• High School diploma or equivalent, Registered Pharmacy Technician required, Nationally Certified PhT preferred
• Current BLS (Basic Life Support for Healthcare Providers) Certification required
• 1-3 years of pharmacy or related experience in an outpatient clinic pharmacy services or retail pharmacy preferred
• Must be flexible and be able to work different schedules to meet client and pharmacy needs
• Demonstrates competent working knowledge of insurance plans
• Thorough knowledge of the Pharmacy Technician Procedures
• Ability to work in fast-paced environment and troubleshoot and solve problems
• Demonstrated strong verbal and written communications skills
• Must be organized, detailed oriented and be able to prioritize tasks
• Excellent customer service skills
• Computer literate with Intermediate skills in Office 365 including Excel, Word and Outlook
• Must be able to travel to all Pharmacy sites in a timely manner as needed

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.