ITSM Manager - Park Avenue-New York, NY

Job summary:

We are seeking a highly skilled and motivated ITSM Manager to lead and evolve our IT Service Management (ITSM) capabilities within the infrastructure department.

Responsibilities:

• Lead the design, implementation, and optimization of ITSM processes.
• BUILD OUR ITSM PLATFORM AS A GLOBAL PLATFORM WITH DISTINCTIVE USER PORTALS PER REGION AND LANGUAGE
• Collaborate with internal teams to align practices with operational procedures.

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  Job description

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