Data Center Computer Operator - Boston, United States - BCForward

Description

Job Description

Job Description

BCforward is currently seeking a highly motivated Data Center Technician in Fishers, IN 46037

Position Title: Data Center Technician- HYBRID
Location: Fishers, IN 46037
Shift Timing: Mon - Friday 40.00 Hours Per Week
Anticipated start date: 1- 3 Weeks
Duration: 1 Year Contract

Night Shift: o 12-hour shift, (9pm to 9am) o Wednesday, Thursday and Friday nights and every other Tuesday night work week. - Require one Operator to be always onsite.

Job Description:

• This is an advanced level in Data Center Operations. The Operations Technician III has substantial knowledge in data center operations and specific client operations and exercises considerable independence of judgement in performing job duties.
• Under the general direction of the Supervisor, Computer Operations, the Operations Technician III performs a variety of tasks including: computer operations in a multi-processing multi-platform-computing environment; monitor the batch production processing; ensure online availability schedules are met.
• Escalate critical processing issues as appropriate, keep DCO management apprised of operations state; produces required logs, records, and reports; and provides assistance to junior members of the staff.
• Has the ability to: acquire necessary knowledge to operate computer systems in a large data center; follow manuals and read complicated instructions.
• Understand and carry out oral and written instructions; use appropriate and correct English, spelling, grammar and punctuation; communicate effectively in written and oral form; establish and maintain effective work relationships with those contacted in the performance of required duties.
• Performs related work as required.

Knowledge, Skills, and Abilities:

• Thorough working knowledge of MVS, JES2, TSO/ISPF, TMS, and JCL.
• Thorough working knowledge of an automated scheduling package, such as Automic/One Automation
• Proven leadership ability in providing direction and training to other technicians.
• Excellent written and verbal communication skills, and the ability to apply both on a daily basis in interacting with vendors, clients, management, support staff, DCO staff, and in presenting shift turnovers and broadcasts.
• Good working knowledge of Windows and PC file structure.
• PC experience (Word, Excel, GroupWise-email)
• Superior organizational skills, and the ability to manage multiple concurrent tasks with a high degree of accuracy.
• Superior problem determination and problem-solving skills.
• Professional customer service/telephone skills, responding to support staff, vendors, clients, system users, or management questions/requests.
• Ability to focus upon delivering a high-quality product within a dynamic, multi-tasking environment.
• Ability to work weekends as part of normal 24/7- and 12-hour shift operation schedule, occasional holidays and overtime as required.

Physical abilities:

• See and read computer monitor and printed matter with or without vision aids.
• Hear and understand speech at normal levels and on the telephone.

Speak so that others may understand at normal levels and on the telephone

Company DescriptionAbout BCforward
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Company Description

About BCforward\r
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.\r
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.\r
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\r
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.\r
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.