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- Communicating clearly in written and verbal form
- Possess excellent customer service skills
- Accepting and delivery of all service calls assigned
- Completing all administrative tasks associated with each call
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- May provide functional guidance to colleagues
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- Ability to drive yourself to client locations
- Ability to lift and or move various computer equipment up to 50 lbs.
- Valid driver's license
- Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
- Must own a basic repair tool kit
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IT Field Support Technician_Sault Ste Marie - Sault Sainte Marie, United States - Red Knight Solutions, LLC
Description
Job Description
Job DescriptionOur mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Red Knight Solutions is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo paid certification training
Responsibilities and Skills
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