Client Experience Scoring - Pontiac

Only for registered members Pontiac, United States

1 week ago

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Job summary

A lot can be gained from an engaging phone conversation. It can build relationships, answer important questions, and showcase an exceptional client experience.


Responsibilities

  • Listening to 45+ calls per day
  • Auditing and evaluating call quality using a detailed score card
  • Communicating strengths and opportunities to coaches and leadership

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