- Promptly greets and acknowledges patients. Informs MAs and Providers of patient's arrival through CPS, using Appointment Status'
- Instructs patients in completion of medical history and patient information forms, and makes any necessary corrections to the patients account. Obtains accurate, complete demographic and insurance information and financial contract / consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Also, making sure all required Authorizations and or referrals are attached to the appointment for that DOS.
- Responsible for identifying and collecting co-payments, co-insurances and past due account balances.
- Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to Site Billing Specialist.
- Evaluates patient financial status and establishes payment plans based upon authority levels.
- Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction.
- Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, and patient paperwork).
- Schedules follow up appointments, reviews patient's insurance coverage and notifies patient if service requires an authorization or referral and send request to PCP via CPS.
- Maintains general knowledge of insurance plans accepted by Southeast Orthopedic Specialists.
- Communicates with the patients in the lobby if the physician or provider is running behind schedule.
- Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of cash drawer and closing Batch.
- Maintains strictest patient confidentiality.
- Maintains a clean and organized front office workspace.
- Follows established Front Office SOP's.
- The job holder must demonstrate current competencies for job position including a general understanding of insurance requirements.
- High school diploma/GED or equivalent working knowledge preferred.
- Successful candidate must have a minimum of one year of patient registration experience in a medical
- office or healthcare setting.
- Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems.
- Must be able to communicate effectively with physicians, patients, and the public and be capable of
- establishing good working relationships with both internal and external customers.
- Bilingual (English/Spanish) strongly preferred. Previous experience in collecting money is preferred.
- Knowledge of insurance rules and regulations including eligibility and referral requirements. Able to verify eligibility of each payer, per patient according to defined parameters.
- Knowledge of medical terminology and HIPAA Guidelines.
- Computer knowledge, including Windows based programs.
- Skill in customer service and an understanding of Southeast Orthopedic Specialists' code of conduct and culture.
- Skill in communicating effectively with physicians, clinical staff and the public.
- Skill in establishing good working relationships with both internal and external customers.
- Ability to maintain patient confidentiality.
- Ability to communicate with upset and frustrated patients while consistently providing excellent customer service. Demonstrate empathy, concern, good listening skills, and compassion for all patients.
- Normal office environment.
- Requires sitting and standing associated with a normal office environment.
- Some bending and stretching required.
- Manual dexterity using a calculator and computer keyboard.
-
Part-Time Personal Designer
1 week ago
Michaels Jacksonville, United States Temps partielStore - JAX-ORANGE PARK, FLÉtablir des relations avec les clients tout en créant des solutions d'encadrement mémorables pour leurs œuvres d'art. Aider les clients qui magasinent et être en mesure de trouver ce qu'ils recherchent. Conserver un environnement sécuritaire, propre et ...
-
Ancillary Front Office Representative-Part-Time
3 weeks ago
Southeast Orthopedic Specialists Jacksonville, United States Part timeANCILLARY FRONT OFFICE REPRESENTATIVE - Part-Time · IMAGING| SOUTHSIDE CLINIC | JACKSONVILLE, FL | Evenings & Weekends · Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach w ...
-
Part-Time Account Representative
2 weeks ago
Wellington Hawkins State Farm Agency Inc Jacksonville, United States Part timeJob Description · Job DescriptionWellington Hawkins - State Farm Agency, located in Jacksonville, FL has an immediate opening for a part-time, Account Representative. Insurance experience is not required as we will train the right person. · We seek an energetic professional inter ...
-
QSR Representative, Full or Part Time
3 days ago
Circle K Jacksonville, United States Part timeJOB DESCRIPTION Store Q: 2733 Starratt Rd, Jacksonville, Florida 32226 Availability - Shift/Days · Flexible Availability The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements: · RESTAURANT TEAM MEMBER EXPECTA ...
-
Part Time
2 weeks ago
Super Soccer Stars Jacksonville, United States Part timeAmazing Athletes of JAX is looking to fill positions that are fun, exciting, & rewarding in the South Jacksonville FL areas??? We have open positions for some mornings in and around the Mandarin/St Johns, and Durbin areas (with the possibility of some afternoons/weekends for the ...
-
Circle K Jacksonville, United States Part timeJOB DESCRIPTION Store : 2733 Starratt Rd, Jacksonville, Florida 32226 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a f ...
-
Project controller in full-time or part-time
1 week ago
Phoenix Industries Jacksonville, United StatesJoin #teamASAP and be a part of Jacksonville's visionary technologies. Our focus is on people. As a leading partner in automotive engineering, we are setting new standards in autonomous driving, electromobility, and connectivity. With the support of global player HCLTech, we comb ...
-
Office Administrator Part Time and Full Time
2 weeks ago
BLT Unlimited, LLC Jacksonville, United StatesAbout us: · As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... · COMPANY MISSION: Is to Move the World To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always pro ...
-
Part-Time Member Services Representative
4 weeks ago
Planet Fitness Jacksonville, United States Part timeLocated 103rd Oakhill Village, Florida. · Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Dut ...
-
Part time
2 weeks ago
Wellington Hawkins State Farm Agency Inc Jacksonville, United States Part timeJob Description · Job DescriptionLooking for a part-time job with growth potential, great pay and benefits? · We seek an energetic sales professional who is a motivated self-starter and thrives in a fast-paced environment · If you love sales and helping people then this is your ...
-
Part Time
2 weeks ago
Jacksonville Sheriff's Office Jacksonville, United States Part timePosted Date · 8/5/2022 · Job Description · Under general direction, acts as a minor officer of the court with the general duty and responsibility of ensuring courtroom security, safety, and proper decorum and obtaining and providing information required by judges, works under the ...
-
Medical Office Phlebotomist Part-time
2 weeks ago
Labcorp Jacksonville, FL, United States Full timeAt LabCorp we have a passion in helping peopl e live happy and healthy lives. Every day we provide vital information that helps our clients and pati ents understand their health. I f you are passionate about helping people and have a drive for service, then LabCorp could be a gre ...
-
Office Representative
1 week ago
Chris Nickas - State Farm Agent Jacksonville, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financi ...
-
Office Representative
4 days ago
Darryl Wakefield - State Farm Agent Jacksonville, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Office Representative
1 day ago
Bill Pool - State Farm Agent Jacksonville, United StatesJob Description · Job DescriptionPosition Overview: · Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking o ...
-
Office Representative
4 days ago
Darryl Wakefield - State Farm Agent Jacksonville, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Office Representative
1 day ago
Shannon Olson - State Farm Agent Jacksonville, United StatesPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Security Officer Part Time
2 weeks ago
Allied Universal® Jacksonville, United States Part timeJob Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...
-
Part Time Evening
3 weeks ago
Compass Rose Foundation Jacksonville, United States Part timeJob Description · Job DescriptionJones Technical Institute is a trade and technical school located in Jacksonville, Florida and we are seeking a dynamic, energetic, skilled, and knowledgeable individual to fill an open position as a Financial Services Coordinator. The qualified c ...
-
Receptionist Part Time
3 days ago
River City Rehab Jacksonville, United States Part timeJob Title Code: RCPTNST · FLSA: Nonexempt · Position Purpose · The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests. Provides all personnel and verbal facility contacts with prompt, courteous attention to their reque ...
Ancillary Front Office Representative-Part-Time - Jacksonville, United States - Center for Orthopedic and Research Excel
Description
Job Description
Job DescriptionANCILLARY FRONT OFFICE REPRESENTATIVE - Part-Time
IMAGING | SOUTHSIDE CLINIC | JACKSONVILLE, FL | Evenings & Weekends
Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.
As Southeast Orthopedic Specialists continues to grow, we are hiring a Part-TimeAncillary Front Office Representative for our Southside Clinic Must be available to work evenings and weekends. Please see below for the functions and requirements needed to be considered for this position:
GENERAL SUMMARY
Responsible for maintaining a high level of customer service while assuming responsibility for the efficient, productive, and professional operation of the front office which includes patient reception, scheduling of patients, collecting patient demographic, insurance information, and collecting patient payments.
ESSENTIAL FUNCTIONS
__________________________________________________________________________________________________________________________________________________________________________________________________
EDUCATION
EXPERIENCE
__________________________________________________________________________________________________________________________________________________________________________________________________
KNOWLEDGE
SKILLS
ABILITIES
__________________________________________________________________________________________________________________________________________________________________________________________________
ENVIRONMENTAL WORKING CONDITIONS
PHYSICAL/MENTAL DEMANDS
__________________________________________________________________________________________________________________________________________________________________________________________________
** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. **
QUESTIONS
Contact -ORTHO.COM