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Customer Care Coordinator - Toledo, United States - American National Red Cross
Description
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best.
Good Job Description:
Why Choose Us? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world.
When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day.
If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.
Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members.
Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers.From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine OUR IDEAL CANDIDATE WILL:Enter information records, such as services provided by a unit, financial transactions accomplished by a unit, or participants/enrollees in programs administered by a unit into appropriate automated system(s).
May retrieve data from automated system and/or prepare standard reports. Provide support, development and/or leadership guidance to all volunteers.WHERE YOUR CAREER IS A FORCE GOOD:
Key Responsibilities:
Prepare or format data, such as tables, questionnaire responses, production or sales figures, financial data, or business unit data for entry into system.
Key data into appropriate system(s), format data in spreadsheets or other applications, or use screens from established data management program.
May run preliminary sorts, edits, or reports using entered data; may review errors or edit reports and reenter data. May run reports using various data management software for use by unit management. May maintain filing system.Standard Schedule:
Sunday through Thursday from 9:00am to 5:30pm Eastern Time
Training Schedule:
Monday through Friday 9:00am to 5:30pm Eastern Standard Time. *During training
Pay Information:
Starting rate $15.00 per hour (possibly more for areas with a higher cost of living)
WHAT YOU NEED TO SUCCEED:
Education:
High School or equivalentrequired
Experience:
1 year of related experience preferred
Skills & Abilities:
Intermediate level computer skills with Microsoft Office applications and other data systems required. Good verbal and written communication and customer service skills required. Must be detail oriented; possess strong organizational skills and the ability to process data with speed and accuracy. Ability to work on a team.
Travel:
None or very little
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the Ameri
