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Working Warhawk I - Montgomery, United States - Auburn University at Montgomery
Description
Posting Details
Classification Summary
Classification Title
Position Information
Position Title
Working Warhawk I - Help Desk Assistant
Job Description
Preferred Qualifications
Posting Text
Department
Information Technology Services
Number of Vacancies
Job Open Date
04/01/2024
Job Close Date
Special Instructions to Applicants
You are strongly encouraged to schedule an On-Campus Job Search Assistance appointment with the AUM Career Development Center before applying. Visit Handshake for available appointment dates/times.
This posting requires a resume to complete the application. Students can request resume review assistance by sending .doc or .pdf resume documents to
Please upload your current or upcoming class schedule to the section titled, "Student Schedule".
Duties and Responsibilities:Provide technical support and assistance via-telephone, email and on site for: password reset, wireless network connection, Blackboard Support, basic computer setup and other technical support as needed. Provides proper lab sanitation and social distancing
guidance and official campus policy enforcement for lab occupants as needed. Sanitizes lab areas
as students/users leave throughout the shift.
Knowledge, Skills, and Abilities:Friendly, enthusiastic, and reliable with a willingness to learn.
Ability to commit to the work schedule established each semester and to arrive on timefor work consistently.
Helpful with a customer service oriented and solution-oriented attitude.
Ability to communicate effectively and congenially in spoken and written English.
Ability to work independently with minimal supervision.
Minimum Qualifications:Experience with computer hardware and software (desired). This job requires evening and/or weekend work outside of university business hours.
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