Medical Receptionist - Philadelphia - ChenMed

    ChenMed
    ChenMed Philadelphia

    1 week ago

    Full time
    Description

    We're unique.  You should be, too.

    We're changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

    We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

    *This position requires candidates to be bilingual (English/Vietnamese) and be fluent both in written and verbal communication.

    The Medical Receptionist (Care Facilitator) is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

    ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

    • Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.

    • Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.

    • Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.

    • Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.

    • Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.

    • Clearly communicates information about ChenMed clinical personnel to patients and other individuals.

    • Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.

    • Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.

    • Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.

    • Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.

    • Participates in daily and weekly huddles to provide details on patients.

    • Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.

    Other responsibilities may include:

    • Maintains the confidentiality of patients' personal information and medical records.

    • Reviews patients' personal and appointment information for completeness and accuracy.

    • Transmits correspondence by mail, email or fax.

    • Performs other duties as assigned and modified at manager's discretion.

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Exceptional customer service skills and passion for serving others

    • Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems

    • Knowledge of ChenMed Medical products, services, standards, policies and procedures

    • Skilled in operating phones, personal computers, software and other basic IT systems

    • Ability to communicate with employees, patients and other individuals in a professional and courteous manner

    • Detail-oriented to ensure accuracy of reports and data

    • Outstanding verbal and written communication skills

    • Demonstrated strong listening skills

    • Positive and professional attitude

    • Knowledge of ChenMed Medical products, services, standards, policies and procedures

    • Proficient in Microsoft Office Suite products including Excel, Word and Outlook

    • Ability and willingness to travel locally and regionally up to 10% of the time

    • Spoken and written fluency in English & Vietnamese

    EDUCATION AND EXPERIENCE CRITERIA:

    • High school diploma or equivalent education required

    • Graduation from a nationally accredited Medical Assistant program preferred

    • A minimum of 1 year of work experience in a medical clinic or similar environment required

    • BLS for Healthcare Providers preferred

    PAY RANGE:

    $14.3 - $ Hourly

    The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

    EMPLOYEE BENEFITS

    We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

    ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people's lives every single day.

    Current employees, if you want to apply to our internal career site, please click HERE

    Current Contingent Worker please see job aid HERE to apply

    #LI-Onsite
  • Work in company

    Medical Receptionist

    Only for registered members

    Employment Type: · Full timeShift: · Description: · Job Title: Medical Receptionist · Employment Type: Full-Time · Shift: Mon-Fri, day shift and evenings · Location: 1407 Rhawn Street, Philadelphia, PA 19111 · Position Purpose · The medical receptionist is responsible for servic ...

    Philadelphia Full time

    1 day ago

  • Work in company

    Medical Receptionist

    Only for registered members

    Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. · ...

    Philadelphia

    1 month ago

  • Work in company

    Medical Receptionist

    Only for registered members

    Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. · ...

    Philadelphia

    2 weeks ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We are seeking a Medical Receptionist to join our team at Dermatology Partners. As a Medical Receptionist, you will be responsible for collecting patient demographics, understanding insurance companies' policies, distributing forms and paperwork, scheduling appointments, · Schedu ...

    Philadelphia $16 - $17 (USD)

    1 month ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We're changing lives every day. For both our patients and our team members. · A patient's first contact with ChenMed family as Medical Receptionist (Care Facilitator) serves as a patient advocate delivering exceptional customer service, · Checks patients in to and out of the medi ...

    Philadelphia $14.30 - $20.42 (USD)

    1 month ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We're changing lives every day. For both our patients and our team members. · Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. · Conducts lobby checks to ensure organization and cleanl ...

    Philadelphia $14.30 - $20.42 (USD)

    1 month ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · The Medical Receptionist (Care Facilitator) at our North ...

    Philadelphia $14.30 - $20.42 (USD)

    1 month ago

  • Work in company

    Medical Receptionist

    ChenMed

    We're unique.  You should be, too. · We're changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy? · We're different th ...

    Philadelphia $36,000 - $60,000 (USD) per year Full time

    1 week ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? · We're rapidly expanding and we need great people to join our team.The Medical Receptionist (Care Facilitator) at our North Philadelphia office is one of a ...

    Philadelphia $14.30 - $20.42 (USD)

    1 month ago

  • Work in company

    Medical Receptionist

    Only for registered members

    PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistic ...

    Philadelphia, Pennsylvania, , United States

    2 hours ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different than ...

    Philadelphia $14.30 - $20.42 (USD)

    1 week ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different than ...

    Philadelphia $14.30 - $20.42 (USD)

    1 week ago

  • Work in company

    Medical Receptionist

    Only for registered members

    We're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different than ...

    Philadelphia $14.30 - $20.42 (USD)

    1 week ago

  • Work in company

    Medical Receptionist

    Only for registered members

    This position requires fluency in Spanish. The Medical Receptionist (Care Facilitator) is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service.The incumbent in this role checks pa ...

    Philadelphia $14.30 - $20.42 (USD)

    1 month ago

  • Work in company

    Medical Receptionist

    ChenMed

    We're unique.  You should be, too. · We're changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy? · We're different th ...

    Philadelphia Full time

    1 week ago

  • Work in company

    Medical Receptionist

    Only for registered members

    + ArchWell Health es una empresa innovadora dedicada a mejorar la vida de nuestros miembros mayores. + El Asesor del Cuidado juega un papel crucial en brindar una experiencia positiva y acogedora para los miembros y sus familias. · + Las responsabilidades incluyen: recibir a los ...

    Philadelphia Full time

    1 month ago

  • Work in company

    Medical Receptionist

    Only for registered members

    Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team mem ...

    Philadelphia $16.85 - $20.22 (USD) Part time

    1 week ago

  • Work in company

    Medical Receptionist

    Only for registered members

    Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team mem ...

    Philadelphia $16.85 - $20.22 (USD) Part time

    1 week ago

  • Work in company

    Medical Receptionist

    Only for registered members

    · Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team ...

    PA - Philadelphia Part time

    2 hours ago

  • Work in company

    Medical Receptionist

    Only for registered members

    Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team mem ...

    Philadelphia, PA Part time

    1 week ago

Jobs
>
Medical receptionist
>
Jobs for Medical receptionist in Philadelphia