Clinical Operations Manager - San Rafael, United States - Cortica

Description

Cortica is looking for a full-time onsiteOperations Manager to join its growing team at our San Rafael clinic

As Operations Manager, you will serve as Cortica's first level of leadership for clinic operations. With oversight responsibilities for multiple clinic locations in a rapidly growing organization, you will play a pivotal role in ensuring that Cortica's strategic goals and mission translate into successful tactical operations. In addition to leading office administration and support staff, you will work closely with the Area Director to further Cortica's culture of excellence and teamwork.

Cortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences.
We offer a multi-disciplinary comprehensive clinical model and we have a wonderful team of in-house experts such as: neurologists, pediatricians, counselors, ABA supervisors, occupational, speech, and music therapists
Our mission is to design and deliver life-changing care – one child, one family, one community at a time.
Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission
What will you do?

• Manage, coach, and mentor administrative teammates, providing both day-to-day support and long-term career development of team members in multiple clinics
• Jump in and cover any of the support positions when needed for the benefit of the team
• Oversee daily operation of multiple clinics with a deep understanding of operational flow for all clinical disciplines and departments
• Collaborate with other disciplines to improve customer experiences, satisfaction, and outcomes
• Coordinate and lead training, special events and meetings
• Assist in the coaching, training and development of new teammates and act as a liaison for new hires
• Partner with the Area Director on the maintenance, development, preparation, and interpretation of center reports

We'd love to hear from you if:

• You received a bachelor's degree plus equivalent work experience.
• You bring 3+ years of practical experience or equivalent experience in an office setting, preferably in a healthcare organization.
• You have 1+ years of management experience leading administrative teams.
• You are eager and willing to travel to clinic/center sites to ensure operational excellence.
• You are skilled in dealing with conflict and navigating difficult conversations.

Your Compensation & Benefits:

• $2,000 continuing education stipend.
• 401k matching.
• 13 PTO days + continuing education/wellness days.
• 8 Paid holidays.
• Health, vision, dental, and pet insurance.
• Referral bonuses.
• 5% annual bonus.
• Compensation: $72,800 to $84,000.

About Cortica:

Cortica is a leading provider of advanced neurological therapies for children with autism and other developmental differences. We offer in-home, in-clinic, and telehealth services that empower families to achieve long-lasting, transformative results.