No more applications are being accepted for this job
- This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework.
- INFORMATION TECHNOLOGY SPECIALIST II
- Job Application Package Checklist
- Duty Statement
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other -
A cover letter is required and must be included - Other -
Three professional references, including name, title, and phone number. - Other -
REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). - Expert level experience with the design and development of Business Process Management (BPM) and/ or Case Management (CM) applications implementing workflow automation using Pega Rules Process Commander (PRPC)
- Experience leading and managing workloads for teams of developers on large scale projects with shifting priorities.
- Experience as a software developer using object oriented programming (OOP)
- Experience with Java, web applications and Extensible Markup Language (XML)
- Experience using the Systems Development Lifecycle
- Experience with relational databases and writing Structured Query Language (SQL) queries
- Experience using an Integrated Development Environment (IDE) to build applications
- Ability to analyze data, identify problems, reason logically, draw valid conclusions, and develop effective solutions
- Ability to collaboratively participate in and lead system design and code reviews with peers
- Ability to shift priorities and/or workloads in order to achieve project goals
- Ability to produce well written documentation & provide clear verbal communication using tact and exercises good judgment
- Ability to work successfully in a team environment while demonstrating initiative, integrity, ownership, and accountability
- Understanding of Information Technology Infrastructure Library (ITIL), Business Process Management (BPM) and SOA (Service Oriented Architecture) concepts
- Willingness to provide on-call support outside regular business hours as necessary
- Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
- On site conveniences include: A variety of dining options
- Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
- All of the required documents listed in the "Required Application Package Documents" section
- The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
- A signature, if submitting a paper application package
Lead Case Management Developer - Sacramento, United States - State of California
Description
Expert in your field? Looking to take on the most challenging issues in a system processing millions of tax returns, and billions of dollars? Wanting to spread your knowledge mentoring new developers? Want to work in an environment where you can apply your critical thinking, technical, and analytical skills to help Franchise Tax Board (FTB) modernize its Information Technology (IT) environment in order to fund critical statewide services, then we have the perfect job opportunity for you We are an energetic, tech savvy team driving creative IT solutions to modernize our technical environment. We offer a flexible work environment and have great amenities on and around our campus. We are looking for a self-motivated individual who enjoys learning and collaborating with others to join our team. We will offer you many learning opportunities both in a traditional training center environment (virtual courses and/or classroom courses) as well as on-the-job training.
You will function as a technical lead of on team of software developers using the Pega Rules Process Commander (PRPC) platform to automate business processes. This role will support our Case Management (CM) application implemented with the latest Business Process Management (BPM) and Business Rules Engine (BRE) technology. The Case Management application supports the processing of tax returns and correspondence through the integration of business processes, business rules, relational database, and user interfaces, along with web service integration to enterprise databases, enterprise content management, and legacy systems. This position may require occasional off hours support, you must be flexible to adapt to changing priorities and able to occasionally adjust work schedule to meet operational needs.
About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB .
Learn more about other FTB technical roles at this FTB microsite .
Need help understanding the hiring process or have questions about FTB? We'd love to talk to you Before applying, read through these step by step instructions to apply, or contact us at . Please include the job control (JC) number and the position title in the subject line.
Additional positions may become available (eR PA
Please complete this optional survey letting us know how you heard about this position by clicking here
You will find additional information about the job in the Duty Statement .
Working Conditions
JC
Position #(s):
XXX
Working Title:
Lead Case Management Developer
Classification:
INFORMATION TECHNOLOGY SPECIALIST II $8, $10,893.00 A
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website:
Special Requirements
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/6/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Attn: Classification & Hiring Unit - Mark Cooley/IT Workforce
P.O. Box 550
Sacramento , CA
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification & Hiring Unit - Mark Cooley/IT Workforce
9646 Butterfield Way
Sacramento , CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
In addition, Franchise Tax Board offers the following:
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:
Human Resources Contact:
Classification & Hiring Unit
Hiring Unit Contact:
Mark Cooley/ IT Workforce
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
California Relay Service: TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
Examination Information
To apply for the Information Technology Specialist II position(s) as a list candidate, you must first take the online Information Technology Specialist II exam .
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.