-
Front Desk Agent
2 weeks ago
MARRIOTT Tucson, United States**Scope of Position**: · The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service qu ...
-
Front Desk Agent
1 week ago
Hacienda Del Sol Resort Tucson, United States**Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with exceptional service. If you have a passio ...
-
Hotel Front Desk Agent
4 days ago
The Eddy Hotel Tucson, United States**About The Eddy Hotel** · - Unique concept inspired by the company's family history · - Centrally located and situated among the desert foothills of the Santa Catalina Mountains · - Hilton Tapestry · - 106 rooms · - 3,000 sq ft meeting space · - Full-Service Restaurant and Bar w ...
-
Front Desk Agent
1 week ago
HEI Hotels & Resorts Tucson, United StatesAs a Front Desk agent you will be assisting our guests in their checking in/out process and answering any questions they may have about the resort. Going above and beyond to help enhance their stay by assisting with reservations in our A - Zul restau Front Desk, Agent, PBX Operat ...
-
Front Desk Agent
1 week ago
Hyatt Hotels Corporation Tucson, United States Part timeAt Miraval, we embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives. Our culture is rooted in Front Desk, Agent, Part Time, ...
-
Front Desk Agent
1 week ago
Hotel Resource Tucson, United States**Other** · **Front Desk Agent - Hotel** · Front Desk Agent - Hotel Onin Staffing Tucson AZ · **Front Desk Agent - Hotel** · **Company:** · Onin Staffing · **Location:** · US · **Category:** · Other · **Degrees Required:** · Not Specified · **Employment Type:** · Ful ...
-
Front Desk Agent
3 weeks ago
Miraval Arizona Resort and Spa Tucson, United States Part timeAt Miraval, we embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives. · Our culture is rooted in the notion of balance. A b ...
-
Front Desk Agent
1 week ago
Hyatt Hotels Corp. Tucson, United States Part timeAt Miraval, we embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives. · Our culture is rooted in the notion of balance. A ba ...
-
Front Desk Agent
1 week ago
Hyatt TUCSON, United States Part time**Description:** · At Miraval, we embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives. · Our culture is rooted in the noti ...
-
Front Desk Agent
3 weeks ago
HYATT Hotels Tucson, United States Full timeAt Miraval, we embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives. Our culture is rooted in Front Desk, Agent, Hotel · ...
-
Front Desk Agent
3 weeks ago
HYATT Hotels Tucson, United States Part timeSummary: · At Miraval, we embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives. · Our culture is rooted in the notion of b ...
-
Front Desk Agent
6 days ago
free-classifieds-usa Tucson, United States****Front Desk Agent - Overnight - Marriott Hotels **** · Price: Check with seller · Published date: November 24, :56 · Modified date: November 24, 2021 · Tucson, Arizona, United States · Advertisement · Live Fully at Marriott International #1 Leader in Hospitality · At Ma ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Tucson, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
2 days ago
Aimbridge Hospitality Tucson, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 day ago
Aimbridge Hospitality Tucson, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
hotel desk agent
2 weeks ago
LPT Retail Management Services Tucson, United StatesJob Details · Job Location · LPT 1320 TTT - TUCSON, AZ · Description · Job Title: Hotel Front Desk Agent · Reports to: Guest Service Manager · This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's righ ...
-
Front Desk Agent
4 days ago
Homewood Tucson Tucson, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
6 hours ago
Aimbridge Hospitality Tucson, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Hilton Tucson, United States Part timeJob Description · Job Description · Scope of Position: · The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and ...
-
Front Desk Agent
3 weeks ago
Marriott International Tucson, United StatesAdditional Information Overnight shift · Job Number · Job Category Rooms & Guest Services Operations · Location JW Marriott Tucson Starr Pass Resort & Spa, 3800 W. Starr Pass Boulevard, Tucson, Arizona, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Reloc ...
Front Desk Agent - Tucson, United States - Aimbridge Hospitality
Description
Job Summary
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
+ High School diploma or equivalent required; College course work in related field helpful.
+ Experience in a hotel or a related field preferred.
+ Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
+ Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
+ Must be able to convey information and ideas clearly.
+ Must be able to evaluate and select among alternative courses of action quickly and accurately.
+ Must work well in stressful high pressure situations.
+ Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
+ Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
+ Must be able to work with and understand financial information and data and basic arithmetic functions.
+ Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
+ Ability to read comprehend and write simple instructions and/or short correspondence and memos
+ Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
+ An operational knowledge of Microsoft Office suite
+ Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
+ Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
+ Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
+ + Approach all encounters with guests and associates in a friendly service oriented manner.
+ Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
+ Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
+ Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
+ Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
+ Handle requests for information mail and messages in an efficient and courteous manner.
+ Answer guest inquires about hotel service facilities and hours of operation.
+ Answer inquiries from guests regarding restaurants transportation entertainment etc.
+ Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
+ Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
+ Obtain all necessary information when taking room reservations and follow rate quoting scenario.
+ Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
+ Have knowledge of and assist in emergency procedures as required.
+ Handle check-ins and check-outs in a friendly efficient and courteous manner.
+ Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
+ Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
+ Use proper two-way radio etiquette at all times when communicating with other associates.
+ As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
+ Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
+ Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offeringDaily Pay Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Apply for this position (https://careers-)
Need help finding the right job?
We can recommend jobs specifically for you
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyWyndham Westward Look Grand R&Spa
Posted Date3 weeks ago(4/12/2024 4:21 PM)
ID
LocationUS-AZ-Tucson
CategoryFront Office/Guest Services
TypeRegular
StatusPart-Time