DMI is seeking a skilled and customer-focused Service Desk Analyst – Tier 2 to support a federal client in Arlington, VA. This position plays a key role in resolving complex technical issues and providing escalated support to end users. · Provide advanced (Tier 1) technical suppo ...

DMI is seeking a Help Desk Analyst to support a federal customer in Dallas, TX. The analyst will answer Help Desk phones and provide Tier I-II support to users on a variety of issues. · ...

Manage and lead the coordination of syndicated and whole loan closings from term sheet/trade confirmation to initial funding and booking, including complex credits such as participations and syndications, trade- and litigation claims, by interfacing with internal business partner ...

Manage and lead the coordination of syndicated and whole loan closings from term sheet/trade confirmation to initial funding and booking, including complex credits such as participations and syndications, trade- and litigation claims, by interfacing with internal business partner ...

We are looking for experienced, customer-focused Contact Center Representatives to join a flexible and collaborative support team serving a critical public sector department. · Serve as the first point of contact for resident/public inquiries via phone, email, or chat. · Accurate ...

Junior Service Desk Analyst role involves end-to-end responsibility to progress each ticket logged onto Customer's ServiceNow, managing tickets by priorities, and providing regular end-user updates. · Must have end to end responsibility to progress each ticket logged onto Custome ...

The primary responsibility of the Service Desk Technical Analyst is to provide first-line technical support to internal and external partners. · Respond to and resolve technical incidents and service requests via phone, email, or ticketing system. · Diagnose and troubleshoot hard ...

Lead Service Desk Analyst who exemplifies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. This role is ideal for a seasoned IT professional with strong technical acumen, leadership qualities, and a passion for delivering exceptional support. · Lea ...

The Senior Quote Desk Analyst role is crucial in ensuring the smooth operation of the Lead to Contract process. This position leverages process expertise and analytical skills to facilitate efficient quoting and order management, ultimately enhancing customer satisfaction and ope ...

The Senior Quote Desk Analyst role is crucial in ensuring the smooth operation of the Lead to Contract process. This position leverages process expertise and analytical skills to facilitate efficient quoting and order management, ultimately enhancing customer satisfaction and ope ...

We are looking for an experienced Help Desk Analyst II to join our team in Dallas, Texas. In this role, you will provide technical support to users by addressing hardware, software, and network-related issues while maintaining a high standard of customer service. · Diagnose and r ...

We are looking for an experienced Help Desk Analyst II to join our team in Dallas, Texas. In this role, you will provide technical support to users by addressing hardware, software, and network-related issues while maintaining a high standard of customer service. · Diagnose and r ...

The Help Desk Support Agent serves as the first point of contact for all technical support needs within our organization. · ...

The Service Desk Analyst II supports and maintains end user workstations for all divisions within Orion. The incumbent must be willing to be physically present in the office at least four days per week. · Provides a high-quality customer service experience to all users at all our ...

The Help Desk Support Agent serves as the first point of contact for all technical support needs within our organization. This role is vital to ensuring clinicians and staff have seamless access to the technology and systems they rely on to deliver high-quality patient care. · Re ...

Service Desk Analyst II provides high-quality customer service experience to all users at all our locations, resolving incident requests per established service level objectives, and analyzing, troubleshooting, and repairing systems to maintain their integrity, performance, and s ...

The Help Desk Support Agent serves as the first point of contact for all technical support needs within our organization. This role is vital to ensuring clinicians and staff have seamless access to the technology and systems they rely on to deliver high-quality patient care. · Re ...

We are seeking an experienced IT Service Desk Analyst to provide first- and second-line support for our IT systems and business users. In this role, you will be responsible for resolving technical issues, managing service requests, and assisting with infrastructure-related tasks ...

DMI is seeking a skilled and customer-focused Service Desk Analyst to support a federal client in Arlington, VA. The ideal candidate will have 4-5 years of relevant experience, strong technical troubleshooting skills, and a commitment to delivering excellent service. · Provide ad ...

The ServiceDesk Analyst Onboarding Tech is responsible for maintaining the desktop operating environment. They serve as a member of the Systems Support team and are the first step in the support escalation ladder. This individual assists the Infrastructure team in resolving techn ...

The ServiceDesk Analyst Onboarding Tech is responsible for maintaining the desktop operating environment. They serve as a member of the Systems Support team and are the first step in the support escalation ladder. · ...