Splash Shop Lead - Clovis, United States - Clovis Lakes Associates LLC

Description

Job Description

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RESPONSIBILITIES

• Greet guests (within 2-3 seconds) who enter the retail location (Splash Shop) with a friendly welcoming smile.
• Retail Lead oversees the operation of the Splash Shop (Retail location) in the absence of the Retail Supervisor.
• Retail Lead is a working position.
• Assist in setting up physical layout of retail locations under direction of revenue manager.
• Scan or type, if necessary, all retail items using the POS system. All transactions should be completed with cash or credit card payments.
• You will be responsible for conducting cash and credit card transactions. Maintain accurate cash handling procedures at all times while ringing all sales transactions into the (POS- point of sale) register.
• Provide great customer service by interacting with shoppers in a kind and professional manner.
• You will be tasked with interacting with guests and assisting them with lost or missing parents (Code Reverse Adam) or children (Code Adam).
• Conduct sorting of new merchandise received and making sure the price tags and labels are correct.
• Maintain regular inventory counts and keep a record of all backstock merchandise.
• As a team you and your co-workers will be responsible for organizing all merchandise in the storage room. (backstock)
• Receive and stack all new store merchandise and verify that they are the same as the items listed on the purchase order.
• Appropriate handling and storing of received goods and supplies are important for inventory control.
• Assist with putting away new items & shipments.
• Reticket and reconcile all returned merchandise from the previous day.
• Maintain backstock in an organized and controlled manner that facilitates selling, service, image standards and inventory control.
• Perform other duties as assigned by revenue or other department managers in a timely manner.

Education/Experience:

• Retail Experience required (minimum 1 year).
• Supervision of immediate staff required.
• Skill understanding of different Point of Sale (POS) software.
• One year of guest services/hospitality experience preferred
• Must be hard working, detail oriented, reliable and have great people skills.

Pay based on experience.