QA Manager - Charlotte - Open Systems Technologies

    Open Systems Technologies
    Open Systems Technologies Charlotte

    5 days ago

    Description

    A financial firm is looking for a QA Manager to join their team in Charlotte, NC.
    Compensation: $175-225k

    Responsibilities:

    • Define and execute the Quality Engineering strategy for Back Office applications supporting Fixed Income trading.
    • Partner with Technology, Operations, Risk, and Compliance to align QA with business priorities and regulatory requirements.
    • Build and manage a high-performing QE team across manual, automation, and performance testing disciplines.
    • Establish QA governance frameworks with clear accountability, traceability, and reporting across all back office test cycles.
    • Drive adoption of test management tools to ensure complete coverage and defect traceability.
    • Define and enforce QE best practices, including test automation frameworks, regression coverage, and shift-left practices.
    • Oversee end-to-end testing for settlements, reconciliations, clearing, payments, regulatory reporting (MiFID, TRACE, CFTC), and other post-trade processes.
    • Ensure test coverage includes STP (straight-through-processing), fail/exception handling, SWIFT messaging, and integration with custodians/clearing houses.
    • Expand performance, resilience, and failover testing for high-volume transaction flows.
    • Drive automation strategy to increase regression efficiency, scalability, and accuracy across back office platforms (e.g., Calypso, Murex BO, or proprietary systems).
    • Leverage modern test harnesses, CI/CD pipelines, and AI-driven test frameworks for smarter, faster, and more reliable validation.
    • Define and maintain key quality metrics (defect leakage, automation coverage, cycle time, escape rate).
    • Deliver executive-level reporting via dashboards (Power BI, Tableau, or equivalent).
    • Implement continuous improvement loops to reduce production escapes and improve testing efficiency.

    Qualifications:
    Required:

    • 12+ years in Quality Assurance/Engineering, with at least 5+ in a Director/Head of QE role in Capital Markets.
    • Strong background in Fixed Income products (Govies, Corporates, Repos, Derivatives) and Back Office workflows (settlements, clearing, custody, payments).
    • Demonstrated success in building QE functions in complex, regulated environments.
    • Proven track record of implementing large-scale automation and QA governance frameworks.
    • Deep knowledge of post-trade systems and integrations (e.g., Calypso, Murex, Client, Impact, GLOSS, DTCC, SWIFT).
    • Strong expertise in test automation frameworks (Java/Python + Selenium, Cypress, REST/SOAP service testing, performance tools like JMeter/LoadRunner).
    • Familiarity with DevOps and CI/CD pipelines (Jenkins, GitLab, Azure DevOps).
    • Data validation skills (SQL, Excel, reconciliation tools).
    • Exceptional leadership, mentoring, and communication skills.
    • Ability to engage with Front Office, Back Office, Risk, Operations, and Regulators at senior levels.
    • Strategic mindset with hands-on problem-solving capabilities.

    Preferred:

    • Advanced degree (MBA, MS in Computer Science/Engineering, or Financial Engineering).
    • Prior experience in a sell-side investment bank or hedge fund back office environment.
    • Knowledge of regulatory frameworks (Dodd-Frank, MiFID II, CFTC, EMIR).
    • Experience with AI/ML in test automation and predictive analytics for QA.

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