Bartender, Sportsbar - Tunica, United States - Cherokee Casino & Resort

Description

Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and providing food service as needed.
• Clean equipment, tools, and supplies and ensure equipment is in good working order, including, cleanliness, sanitation, and appearance of the bar.
• Knowledgeable of menu items, liquor brands, beers, and non-alcoholic selections available.
• Ring poured or served beverages, collect payments, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork.
• Provide Apprentice Bartenders and Bar Porters with training and mentoring on the overall function of the bar, guest service, and bartending.
• Maintain bar inventory according to set pars and internal controls, and request products to maintain stock in the bar.
• Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Perform other job-related duties as requested.

MINIMUM REQUIREMENTS:

• Work varied shifts, including weekends and holidays.

PREFERRED:

• High school diploma or equivalent.
• Two (2) years of experience in a bar or similar environment.
• Experience working in a similar resort setting.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS:

• Alcohol Awareness Card.
• Health Card | Food Handler Card.
• Culinary/Bartenders.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies, and equipment.
• Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes.
• Able to take initiative and exhibit flexibility.
• Highly motivated and energetic personality.
• Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
• Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.

WORKING CONDITIONS:

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.