- Answer incoming telephone calls and provide exceptional customer service when interacting with patients, responsible parties, facilities, insurance plans and all internal and external customers.
- Triage situations by using multiple programs at once.
- Retrieve and respond to voice mail messages with 24 hours of message receipt dates.
- Follow-up on outstanding requests to ensure prompt follow-up is received.
- Assist with other duties, tasks and special projects as needed to help meet departmental objectives.
- HS diploma required; Associate's Degree or Bachelor's degree (or equivalent) is preferred.
- Knowledge and experience with medical terminology and prior dental, optometry, audiology or podiatry services are a plus.
- Proficient in using Microsoft Applications (Word, Excel, Outlook, and have the ability to create and update Excel spreadsheets.
- Excellent communication skills both verbal and written with the ability to handle stressful situations with a calm demeanor while providing exceptional customer service.
- The ability to work in a fast-paced, high volume call center environment and to work effectively and efficiently with both custom and "off the shelf" computer applications.
- Must be able to effectively multitask and possess excellent attention to detail with exceptional follow-up skills.
- Effectively multitask and possess excellent attention to detail.
- Excellent communication skills both verbal and written with the ability to handle stressful situations with a calm demeanor while providing exceptional customer service.
- Ability to work in a fast-paced, high volume call center environment.
- Work effectively and efficiently with both custom and "off the shelf" computer applications.
- Self-motivated with the ability to work well independently and as part of a team with minimal direct supervision.
- A proven track record of dependability/reliability with an exemplary attendance record.
-
HR Service Representative
1 week ago
The Fountain Group Framingham, United StatesHello, · My name is Ana, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a HR Service Representative for a prominent client of ours. This position is 100% Remote. Details for the position are as follows: · Contract role of ...
-
Patient Service Representative
1 week ago
Partners Healthcare System Framingham, United StatesPatient Servcie Rep Needed for Spaulding Framingham · Summary · Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insuranc ...
-
Patient Service Representative
12 hours ago
Spaulding Rehabilitation Framingham, United StatesPatient Service Representative · **Description** · **Patient Servcie Rep Needed for Spaulding Framingham** · **Summary** · Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front of ...
-
Client Service Representative
2 days ago
HourlyWork Framingham, United StatesJob Description · Job DescriptionWe are looking for an individual that would assist in Client Service Representative tasks for a local Marketing Promotional and Printing company. We are a fast-paced, busy and profitable business providing embroidery & screen printing, signage, ma ...
-
HR Service Center Representative
3 weeks ago
LanceSoft Framingham, United StatesLanceSoft is hiring an · HR Service Center Representative · located in · Framingham, MA · Job Summary: · Duration of contract : 06+ months · Expected hours per week: · 36 hours per week. · Onsite/Hybrid/Remote: · Remote · Job Description: · The HR Service Representative ...
-
HR Service Center Representative
3 weeks ago
TalentBurst Framingham, United StatesCustomer Service RepPhone workHM Notes: 100% Remote role. Please indicate location at top of resume and confirm the candidate can support EST hours. Convertible talent only These 4 contractors will start around the first week of April Majority of the day is spent on the phone, fr ...
-
Client Services Representative
1 day ago
Xyon Global Natick, United StatesCLIENT SERVICE REPRESENTATIVE · Job Summary · Act as a liaison between contractor clients and surety companies. Provide support to producers. Build and maintain strong relationships with clients and surety companies. Collaborate with the sales team to achieve goals. This is NOT a ...
-
Hr service center representative
1 week ago
Randstad Framingham, United StatesReady to earn more and grow in your career? Do you enjoy doing the operational and HR task for your employer? If so, we're recruiting for a junior level HR Service Center agent, and it sounds like you might be an ideal fit. These roles can also be excellent points of entry into s ...
-
Entry-Level Customer Service Representative
2 hours ago
HealthDrive Framingham, United StatesAnswer incoming telephone calls and provide exceptional customer service when interacting with patients, responsible parties, facilities, insurance plans and all internal and external customers. Triage situations by using multiple programs at once. R Customer Service Representati ...
-
Digital FCU Framingham, United States** Member Service Representative, Framingham, Part - Time** · Job Category: Branch Services Requisition Number: MEMBE004050 Showing 1 location Job Details · Description · Schedule: Monday to Wednesday 11:00 AM - 5:30 PM & Every Saturday 8:30 AM - 3:30 PM (22.5 hours) · Essent ...
-
Patient Service Representative
6 days ago
Mass General Brigham Wellesley, United States RegularPatient Service Representative Description Patient Service Rep Needed for Spaulding Outpatient Center Wellesley Shift : 9am to 530pm Mon through Thursday, 830am to 5pm Fridays, occasional evening shift for coverage Schedule : Monday through Friday Summary Oversee and perform al ...
-
Customer Service Representative
3 weeks ago
SilverLinx Walden, United StatesCustomer Service Representative / Administrative Assistant - also as a career change in full-time / part-time (m/f/d) · Online Application · TARGOBANK as an Employer · BANK.REALLY.DIFFERENT. That is our claim as an employer. At our customer center in Duisburg, we rely on modern w ...
-
Guest Service Representative
1 week ago
Marriott International, Inc Boston, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo ...
-
Guest Service Representative
1 week ago
Marriott International, Inc Boston, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Aloft Boston Seaport District, D Street, Boston, Massachusetts, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posició ...
-
senior client service representative
1 week ago
Surety Bond Professionals Natick, United StatesJob Description · Job DescriptionJob Summary · Act as a liaison between contractor clients and surety companies. Provide support to producers. Build and maintain strong relationships with clients and surety companies. Collaborate with sales team to achieve goals. · Responsibiliti ...
-
Customer service representative
3 weeks ago
Skyline Enterprises Cambridge City, United StatesCustomer Service Representative (m/f/d) in Cambridge City · We are looking for reliable and flexible employees as customer service representatives (m/f/d) in 01099 Dresden. · About Us · Ranger Marketing & Sales GmbH has been the leading German company for personal consulting of p ...
-
Customer Service Representative
5 days ago
Rodenhiser Home Services Inc Holliston, United StatesJob Description · Job DescriptionNever job search again · Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedica ...
-
Customer Service Representative
6 days ago
Harvard Bioscience Holliston, United StatesAbout Harvard Bioscience Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutions a ...
-
Spaulding Rehab Framingham, United StatesJob Description Patient Service Representative, Framingham Outpatient Center **Description** · **Summary** Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coor ...
-
Client Service Representative
3 days ago
Framingham Animal Hospital Framingham, United StatesBusy, progressive small animal hospital in Framingham is currently looking for a highly motivated full-time career Client Service Representative to join our talented team. We are a family-oriented practice that provides exceptional customer service to our clientele with the focus ...
Entry-Level Part-Time Customer Service Representative - Framingham, United States - HealthDrive Corporation
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Overview
HealthDrive is seeking an enthusiastic entry-level, part-time Customer Service Representative to join our team The Customer Service Representative's primary responsibilities are answering and responding to inquiries from our facilities, providers, and family members in a professional and timely manner.
This part-time position is for Monday through Friday, 10 AM - 2 PM.
We are conveniently located off Route 9 in Framingham, Massachusetts, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building
What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses.
HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.
HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today
Responsibilities
Qualifications