Senior Systems Technician - Modesto

Only for registered members Modesto, United States

2 weeks ago

Default job background
+ Plan prioritize and review work of staff assigned to variety of help desk support duties+ Develop schedules methods to accomplish assignment ensuring work is completed in timely efficient manner+ Provide coordinate staff training work with employees to correct deficiencies+ Participate in evaluating activities of staff recommending improvements modifications Research evaluate new advances personal computer hardware software develop recommendations management review accordance department goals objectives Troubleshoot perform minor maintenance personal computer hardware software printer network related problems resolve issues communications GIS map/data maintenance web page maintenance Coordinate oversee projects involving desktop related equipment system deployment Assist installation troubleshooting maintenance upgrades administration LAN/WAN Monitor performance network operating systems communications software resolve problems required Diagnose resolve problems regarding hardware applications network connectivity operating systems dispatch service provide advanced level support necessary Maintain track new computer hardware inventory maintain database information technology related inventory Receive enter track end user problem resolution ensure problems resolved timely manner prepare status report completed service items Provide City-wide training hardware software/applications Build maintain positive working relationships co-workers City employees public using principles good customer service Observe maintain safe working environment compliance established safety programs procedures Perform related duties assigned Knowledge principles practices technical functional supervision training Basic principles project management Local Area Network WAN concepts terminology operating systems Principles techniques computer systems analysis programming Principles information systems security Computers information Internet technologies applicable specialized concepts Systems Help Desk GIS Web Concepts GIS Global Positioning Systems automated mapping systems database management Pertinent federal state local laws codes rules regulations Office procedures methods equipment including computers applicable software applications word processing spreadsheets databases Ability provide technical functional supervision assigned staff effectively train staff Perform complex duties troubleshooting configuring performing repairs installing computer server hardware/software Effectively manage assigned projects Use initiative sound independent judgment within established guidelines Prioritize work coordinate several activities simultaneously Work vendors resolve application issues Establish maintain effective working relationships those contacted course work Communicate clearly concisely orally writing Operate office equipment including computers supporting word processing spreadsheet database applications Experience Training Guidelines Combination experience training would likely provide required knowledge abilities qualifying Typical way obtain knowledge abilities Two years journey experience similar Systems Technician II City Modesto High School diploma GED equivalency Possession or ability obtain valid California driver's license Possession Microsoft certifications desirable Additional Requirements Incumbents must pass P.O.S.T. level background investigation prior appointment clearance Police Department Information Systems Mobility frequent use keyboard frequent sitting long periods time occasional bending squatting Lifting frequently up 25 pounds occasionally up 50 pounds Vision constant use overall vision frequent reading close-up work occasional color depth vision Dexterity repetitive motion writing grasping holding reaching Hearing/Talking frequent hearing talking person phone Emotional/Psychological frequent decision-making concentration frequent public coworker contact occasional working alone Environmental exposure noise WORKING CONDITIONS Work performed typical temperature-controlled office environment subject typical office noise environment Positions may require occasional overtime weekend travel rare
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