Field Application Engineer - Philadelphia, PA
3 hours ago
Job description
Ghost Robotics is the industry leader in legged robotic systems that help customers solve complex operational, national security, and technical challenges to save lives, reduce harm, and improve outcomes.
This position will be part of a dynamic team supporting the lifecycle of Ghost Robotics products. We are looking for candidates with a passion for solving hardware and technical challenges and delivering exceptional support. You will be responsible for both on-site and remote technical support, collaborating closely with customers to resolve issues and enhance the customer experience.
- You are a technical lead / expert within the Global Business Development team.
- You provide product demonstrations to customers thus shaping sales and product sell-in.
- You provide product training to customers thus converting sales and product sell through.
- You provide aftersales support to customers thus supporting customer satisfaction and retention.
- You support global trade marketing events to include brand and partner events / activities.
- You support customer field training exercises and provide technical advice to enable end-users.
- You support 3rd party integration (i.e., payload – communication) projects that are customer initiated.
- You support 'Sales & Distribution' partners with training and when applicable integration support.
- You support the Executive Team by providing reports / deliverables upon request.
- You coordinate the deployment of resources (i.e., Payload Deployment Kit) in support of customer engagements.
- You perform additional duties as assigned, supporting the organization's growth and strategic initiatives.
Requirements
Minimum Work Experience
- You have 2-5 years' experience at an Original Equipment Manufacturer (OEM) of UGV or UAS platforms.
- You are analytical and proactive in identifying the root cause of issues and developing solutions.
- You have excellent time management skills and are able to prioritize multiple and often competing priorities.
- You have excellent verbal and written communication skills and are able to simplify complexity for customers.
- You have a working knowledge of Adobe and Microsoft Office Suite and associated applications.
Minimum Education
Bachelor's degree in Engineering, Mechatronics, or a related field required; an Associate's degree or an equivalent combination of education and relevant work experience may be considered in lieu of a bachelor's degree.
Similar jobs
+Ainsley Search Group is hiring for an Application Engineer with experience in product design to join a Global Manufacturer of engineered products located in Philadelphia. · +Report to the Engineering Manager and support customers, sales engineers, product manager, and marketing ...
1 month ago
We are seeking an experienced SAP S/4HANA TM & EWM Lead Consultant to join the Software Engineering team for Project – S/4 Initiate Phase 0.The client is a global leader in healthcare products and services, committed to improving health and well-being worldwide. · ...
1 month ago
Ainsley Search Group is hiring an Application Engineer to join a Global Manufacturer of engineered products in Philadelphia. · This full-time opportunity comes with a lucrative base salary and benefits. ...
1 month ago
We are seeking a Application Engineer to join our Logistics Support Department. The ideal candidate will have strong problem-solving skills and excellent collaboration abilities. · ...
1 month ago
We are seeking an Application Engineer to join our team. As an Application Engineer, you will support Transportation Management initiatives. · ...
1 month ago
We're seeking a motivated Applications Engineer with a strong electrical foundation and a curiosity for how things work. · The ideal candidate is detail-oriented and eager to grow their technical expertise across electrical and mechanical systems.You'll work alongside senior engi ...
1 month ago
We are seeking a senior-level Application Cybersecurity Engineer to design, implement and maintain security programs that protect our software applications data and systems from cyber threats. · Collaborate with technology leadership to define and execute application security str ...
2 weeks ago
Morgan Lewis & Bockius LLP is seeking an Applications System Engineer to operate support maintain upgrades and develop new features for Intapp Walls environments. · ...
1 month ago
A leading distributed generation company specializing in advanced microturbine systems is looking for an Applications Engineer to help design and deliver smarter, cleaner power solutions. · ...
1 month ago
· Ghost Robotics is the industry leader in legged robotic systems that not only help our customers solve complex operational, national security, and technical challenges to save lives, reduce harm and improve outcomes. · This position will be reporting into the CTO and will be ...
3 days ago
This position will be part of a dynamic team supporting the lifecycle of Ghost Robotics products.You will collaborate closely with customers to resolve issues and enhance customer experience. · ...
2 weeks ago
+ Build tools and applications to support various people strategies · + Work closely with business partners to understand business strategies while aligning product outcomes to create exceptional experiences using various technology · + Partner with Product Managers Analysts Data ...
3 weeks ago
We are seeking a senior-level Application Cybersecurity Engineer to design implement and maintain security programs that protect our software applications data and systems from cyber threats This role partners closely with technology leadership leads application security operatio ...
2 weeks ago
Morgan Lewis & Bockius LLP is seeking an Applications System Engineer to report to the Senior Manager of Application and Document Services. · The position will oversee the creation · modification and enforcement of security policies and access approval processes for Intapp Walls ...
1 month ago
Amyx seeks an Oracle Application Data Platform Engineer to support DLA DMLSS Apps Dev contract in Philadelphia area. · ...
1 month ago
Akkodis is seeking a Packaged/SaaS Application Engineer for a Contract role with a client in Reston, VA (Onsite). · The role requires strong hands-on ServiceNow ITSM and ITOM experience, along with active and valid ServiceNow certifications. ...
6 days ago
Amyx seeks an Oracle Application Data Platform Engineer in Philadelphia to support DLA DMLSS Apps Dev contract. · ...
1 month ago
The Senior Enterprise Applications Engineer is responsible for the daily monitoring and maintenance of existing enterprise-wide applications. · ...
3 weeks ago
This position will be part of a dynamic team supporting the lifecycle of Ghost Robotics products. · You will be responsible for both on-site and remote technical support, · closely collaborating with customers to resolve issues and enhance · the customer experience. ...
2 weeks ago
This position will be part of a dynamic team supporting the lifecycle of Ghost Robotics products. · ...
2 weeks ago