Field Service Engineer - Sacramento, United States - Incubation Systems Private Limited

    Incubation Systems Private Limited
    Incubation Systems Private Limited Sacramento, United States

    2 weeks ago

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    Contract
    Description
    *Job Description:
    • Responsible to handle troubleshooting, installation, preventative maintenance, and service repair needs of Client's equipment, including providing excellent and efficient service to Client customers, along with technical training on products.
    • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
    • Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
    • Engage with both internal and external stakeholders, understanding and meeting their requirements, while also assisting with the training of newer Field Service Engineers.
    *Education:
    • Associate degree or equivalent military experience 1-year experience diagnosing and repairing mechanical, electro mechanical, robotics, electronic equipment, and/or instrumentation Hold a current valid driver's license and good driving record over the last three.
    • Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).
    • Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
    • Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
    • Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
    • It would be a plus if you also possess previous experience in: 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
    • Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention.
    • A technical college major such as biomed, engineering, or related.

    Job Type:
    Contract


    Pay:
    $ $40.00 per hour


    Experience level:

    • 3 years

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday

    Work setting:

    • In-person

    Ability to Relocate:

    • Sacramento, CA: Relocate before starting work (Required)

    Work Location:
    In person