Business Intelligence Engineer - Boston, United States - Thought Industries

Description

Job Description

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We're looking for an experienced BI Engineer to build reporting and analytics for our SaaS Learning Management Platform. You'll be instrumental in advancing our customer-facing Looker reporting, dashboards, and models.

You'll work closely with product and business teams to understand their requirements and ideas, translating them into robust reporting solutions.

You'll resolve issues reported by customers or internal teams, and delve into our data and reports to explain specific data behaviors.

The role will also support the Data Engineering Manager in building new data models and our data engineering platform.

Responsibilities

Conduct ad-hoc analyses using SQL and Looker to address customer issues, exploring documentation, JIRA, and code as necessary, then documenting findings in Confluence.

Develop a deep understanding of our data models in Looker and Redshift, with the ability to technically dissect and explain concepts to non-technical users.

Contribute to data modeling and database design with a good understanding of database object relationships.

Add new Looker features and components, such as enhancing the data model with additional fields and relationships, creating new dashboards, and integrating new database tables.

Providing BI insight and expertise to support product and business in expanding and developing reporting concepts and ideas

Support Data Engineering Manager in building and solutioning new data models and architecture

work with customers to understand reporting issues and business needs then collaborate with product on solutions and features

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