Software Engineer, Industrial IOT - Troy
1 month ago
Job summary
As Software Engineer, Industrial IOT you will be the key technical contact for our customers, providing top-tier support and resolving technical issues to ensure a seamless user experience.Responsibilities
- Assist customers with onboarding of a Magna's product or service and guide clients through installation and updating issues as needed.
- Diagnose and resolve complex technical issues reported by customers, ensuring prompt and effective solutions.
- Act as the primary point of contact for customers, providing clear and empathetic communication throughout the support process.
Job description
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