Support Technician - Fort Worth, United States - Insight Global

Description

Must-haves

1-3 years experience with basic troubleshooting

Some technical terminology knowledge (i.e. routers, single sign on, firewall, etc.)

1+ year of customer support experience

Salesforce knowledge

Ticketing system experience (ideally ServiceNow)

Strong, outgoing and positive personality

Do you have the right skills and experience for this role Read on to find out, and make your application.

Plusses

Any certifications

Day-to-Day

A fortune 500 company in Fort Worth, Texas is looking for support technicians to assist with the support of a proprietary internal product. On a daily basis, the ideal candidate(s) will be working remotely to answer inbound calls from customers such as pharmacists, pharmacist technicians, etc. from large and small organizations to support their needs. Training will require some onsite expectations but once you training is complete, this role will be remote.